Senior Customer Insights Analyst

2 weeks ago

Melbourne, Victoria, Australia Tech & Data People Full time

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Direct message the job poster from Tech & Data People

Recruitment Director - part of a national team recruiting all things Data, Analytics and Tech

Overview

One of Australia's most well-known companies are looking for someone who has a consultative background and a passion for turning data into meaningful insights that drive business decisions.

As the Senior Customer Insights Analyst, you will analyse complex datasets, uncover opportunities, and provide data-driven recommendations that influence key initiatives. Your ability to bridge analytics with business strategy will be essential in delivering measurable results.

What You'll Do

  • Build meaningful relationship across the business and advise senior stakeholders with the use of key insights
  • Identify trends, patterns, and opportunities within large datasets to optimize business performance.
  • Develop and implement analytical models that provide actionable insights.
  • Collaborate with cross-functional teams to understand challenges and deliver data-backed solutions.
  • Present findings in a clear, compelling manner to stakeholders at all levels.
  • Evaluate and refine analytical approaches to continuously improve accuracy and effectiveness.
  • Mentor and support junior analysts, fostering a data-driven culture.

What You Bring

  • A background in Customer or Marketing Analytics
  • Any experience working in an external or internal consultancy team would be advantageous
  • Strong problem-solving skills with a keen ability to translate data into strategic insights.
  • Ability to communicate complex findings to both technical and non-technical audiences.
  • Proficiency in SQL and at least one programming language for analytics (e.g., Python, R)
  • A proactive mindset with a focus on driving business outcomes through data.

Why This Role?

This is an opportunity to have a direct impact by shaping data-driven strategies and influencing decision-making. If you enjoy working with data to solve real-world challenges and thrive in a collaborative environment, we'd love to hear from you.

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionAnalyst, Science, and Information Technology
  • IndustriesStaffing and Recruiting

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