Learning and Development Trainer

1 week ago

Toowoomba, Queensland, Australia Family Centered Support Services Full time

Introduction:

Description:

Respect | Integrity | Quality | Engagement | Emotional Intelligence

** Position can be based out of our Toowoomba or Ipswich office **

Family Centered Support Services is seeking a dedicated and passionate Trainer to join our Learning and Development Team. In this role, you will play a pivotal part in delivering high-quality training programs and support services to our front-line staff.

This is a permanent, Full-Time position that offers you the opportunity to make a meaningful impact on our organization and contribute to the growth and development of our staff across all regions.

Key Responsibilities

  • Delivering training programs in line with the company's framework and methodologies.
  • Conducting comprehensive needs assessments to identify training requirements for individuals and teams.
  • Creating engaging training materials, including presentations, handouts, and multimedia resources.
  • Facilitating training sessions both in person and virtually, ensuring an interactive and supportive learning environment.
  • Evaluating the effectiveness of training programs through feedback analysis and performance assessments.
  • Providing ongoing support to trainees, including follow-up sessions and additional resources as needed.
  • Collaborating with all areas of Operations to continuously improve training content and delivery methods based on industry standards.
Main Tasks
  • Deliver engaging and informative training sessions tailored to meet the specific needs of the organisation and teams.
  • Deliver Therapeutic Crisis Intervention training.
  • Deliver organisational induction training.
  • Create visually appealing and effective training materials that enhance the learning experience for participants.
  • Conduct thorough evaluations of training outcomes to measure impact and identify areas for improvement.
  • Maintain up-to-date knowledge of industry trends and best practices in adult learning principles.

The ideal candidate should have a strong background in adult education and excellent communication skills. Having a TCI Trainer Associate Certification from Cornell University and experience in Therapeutic Crisis Intervention training is preferred. You should be able to customise training for different audiences while focusing on effective learning outcomes.

Travel Required

Travel is an essential aspect of this role, as you will be required to travel to various Family Centered Support Services locations (Toowoomba, Stanthorpe and Brisbane) to deliver live training sessions. This will also involve overnight stays during Induction and TCI training, or whenever the need arises. Your flexibility and commitment to travel will ensure the successful delivery of crucial training programs across the organisation.

Skills and Experiences:

Essential Requirements
  • Candidates with a current TCI Trainer Associate Certification is preferred.
  • Obtained minimum Cert IV in Child, Youth and Family Intervention or equivalent.
  • TAE40116 Certificate IV in Training and Assessment advantageous.
  • Current Working with Children Blue Card, or willingness to obtain.
  • Availability to travel and stay throughout South East Queensland and Darling Downs, Granite Belt.
  • Current Drivers Licence
  • Ability to work in Australia
  • Proven experience in designing and delivering training programs
  • Excellent knowledge of learning and development principles
  • Strong presentation and facilitation skills
  • Ability to assess training needs and develop appropriate content
  • Experience in using a variety of training methods and techniques
  • Familiarity with e-learning platforms and techniques
  • Good understanding of safeguarding principles and best practices
  • Excellent communication and interpersonal skills
  • Ability to work effectively both independently and as part of a team
  • A passion for supporting young people, families and promoting family-centred approaches.
Remuneration And Benefits
  • Competitive salary ranging from $75K to $87K per annum, based on experience, plus Superannuation.
  • Access to Not-for-Profit Salary Sacrificing, maximizing your take-home pay.
  • Opportunities for ongoing professional development and training to help you grow and excel in your career.
  • A supportive, inclusive, and collaborative team environment where your contributions are valued.
  • Positive work-life balance.

To apply for this role click Apply Now and follow the links which will redirect you to our website platform. If your online application is successful, you will be contacted to arrange an initial phone screen interview.

To apply for the position please click on the 'Apply' button and follow the steps.

For further information regarding the role advertised or other employment opportunities please contact our HR Team at hr@familycentered.com.au

IMPORTANT please note -
  • Applications may be shortlisted as they are received.
  • All applications for advertised roles will be considered only by applying online.
  • Your experience and qualification will determine contracted hours able to be offered if you are successful.
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