Technology Team Member

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About Us At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. We're focused on delivering a wide range, low price and great service, with close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide.

Tech enthusiast? Gadget lover? If you get excited about the latest and greatest in tech, then this might be the role for you. Do you enjoy connecting with customers and offering tailored solutions that make a real difference? Our Officeworks stores in Warana & Maroochydore are looking for energetic and motivated full-time team members to join.

As a valued member of our team, you'll deliver exceptional service by understanding customer needs and providing expert advice across our wide range of products and services. You'll be a trusted advisor, a solutions-based seller, and a proud brand ambassador who takes pride in every customer interaction.

This is a full-time permanent opportunity working 5 consecutive days per week (38 hours) on a roster from Wednesday to Sunday. 10:00–18:30 Wednesday to Friday; 09:30–18:00 weekends with one Sunday off per month.

Our Technology Store Team Members are:

• Customer Champions: We're passionate about delivering outstanding service and understanding customers to offer personalised solutions.
• Solutions-Driven: Proactively guiding customers to the right product that fits their needs.
• Product Experts: Strong knowledge across our full range of products and services to offer smart, practical advice.
• Curious Listeners: Asking the right questions to understand unique needs and make customers feel heard.
• Team Players: Communicating openly and supporting each other as a team.
• Positive and Eager to Grow: A can-do attitude and willingness to learn and grow with the team.

When supporting customers with the latest technology, our passionate sales team provides expert knowledge to help find the right solution.

Bring your passion, curiosity, and customer-first mindset and we'll provide ongoing product knowledge and insights into the latest trends to help customers find what they need.

• Flexibility to balance your needs.
• Generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Growing Families Policy to support team members during family expansion.
• Safety, mental health and wellbeing support, including the Employee Assistance Program (EAP).
• Flexible Public Holidays Policy for culturally or religiously observed holidays.
• Outstanding learning and development programs to support career growth.
• Career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve. We provide a safe and supportive work environment and encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.

Interested in applying? As part of the recruitment process, you will be required to complete an online assessment comprising game-based assessments and video interview questions. This will take approximately 20 minutes and must be completed within 48 hours of submitting your application. Upon completion, you'll receive a personalised insight report with more information about yourself.

Seniority level: Entry level

Employment type: Full-time

Job function: Information Technology

Industries: Retail

Location: Keilor East, Victoria, Australia