Retail: Customer Service

1 week ago

Brisbane, Queensland, Australia Telstra Full time
Overview

Telstra Retail: Customer Service & Sales Consultant at Telstra. Our purpose is to build a connected future so everyone can thrive. Working in Telstra Retail Stores is an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.

Every day is different. A Telstra Retail Consultant thrives on ensuring customers connect faster, better, smarter. You will be continually trained on the latest tech and gadgets; your knowledge, progressive sales approach and consultative service will empower you to support and provide solutions for our customers.

Responsibilities
  • Build connections with customers and develop customised solutions
  • Drive to reach and exceed sales targets and KPIs
  • Provide positive, resilient customer service in a busy environment
  • Support customers with up-to-date tech and products
  • Participate in ongoing training on new technologies
Benefits
  • 30% off Telstra services
  • Exclusive discounts across 240 brands and partners
  • Flexible, inclusive parental leave
  • Unlimited access to 17000 learning programs
  • Monthly performance rewards and recognition
  • Benefits Your Way - Telstra
Hiring locations
  • MORAYFIELD
  • NORTH LAKES
  • CHERMSIDE
  • COOMERA

Store hours vary - search your store

Is it you we\'re looking for?
  • Ability to build connections with customers
  • Ability to develop customised solutions quickly
  • Drive to meet/exceed sales targets and KPIs
  • Willingness to learn and grow
  • Positive, resilient customer service in busy environments
  • Experience in a customer-facing role
Next steps

Hit Apply now. After submission, a HireVue assessment will follow. Keep an eye for an email to move forward.

EEO & Flexibility

Telstra is committed to an inclusive workplace. We welcome diversity and provide flexible work options; please share pronouns or required adjustments during recruitment.

Seniority level
  • Mid-Senior level
Employment type
  • Part-time
Job function
  • Customer Service and Sales
  • Industries: Retail Appliances, Electrical, and Electronic Equipment

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