Test Analyst

Yarra Falls, Melbourne (Hybrid)

In this position, you'll be based in either Yarra Falls Melbourne or Brisbane/Maroochydore office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

Job Description

Location: Yarra Falls, Melbourne (Hybrid)

In this position, you'll be based in either Yarra Falls Melbourne or Brisbane/Maroochydore office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

We are seeking a passionate Test Analyst to be part of our Global team If you love exceeding customer expectations and delivering innovative solutions, this is the opportunity for you. Work in a fun and rewarding environment where you can make a real impact on quality and excellence. We can't wait to welcome you

Computershare's Utility Services provides end to end managed services and solutions to Utility clients. We consult, design, build and orchestrate smart solutions across traditional and emerging channels to help utility clients drive increased customer engagement and optimise operational efficiencies.

A role you will love

Join our dynamic team as a Test Analyst Here, you'll be part of a supportive and close-knit team, where collaboration and innovation thrive. You will report directly to the Test Manager and play a crucial role in delivering a significant end-to-end project that makes an impact.

Some of your key responsibilities will include:

• Designing, developing, and documenting comprehensive testing plans, test cases and test data
• Conduct hands on software test execution and work towards completion of testing within the agreed timelines of the planned cycles
• Manage defects including logging new defects, proactively working with others to resolve the defects, and updating defect status for accurate progress reporting
• Deliver testing efforts within forecasted estimates and communicate any risks early
• Ensure client satisfaction through quality testing

What will you bring to the role?

You will possess the ability to quickly learn and take on new processes, and thrive in a fast-paced environment.

• Strong knowledge of the Customer Service and Customer Operations utilities functions with a strong understanding of customer life cycles
• Strong level of familiarisation with utilities billing systems
• Previous exposure to a testing phase in the release of a new system change and/or new system
• Ability to communicate clearly and concisely both in writing and verbally

Desired Qualifications And Skills

• ISTQB accreditation
• Any form of software testing working experience
• Excellent ability to analyse software requirements and design specifications
• Ability to design test cases for functional, integration and interface testing
• Extensive knowledge of utilities business processes, business rules and market transactions
• Excellent analytical and research skills with the ability to collect and analyse complex material and data, and present it in accessible formats
• Experience with Testing tools such as Jira and TFS
• Ability to successfully resolve issues and get results with minimal supervision

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get-togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

About Us

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

• Entry level

• Full-time

• Quality Assurance

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