Member Engagement and Communications Manager

About Us: Animal Health Australia (AHA) is the trusted and independent national animal health body in Australia, bringing together government and industry to deliver animal health and biosecurity projects and outcomes. We work with our members to identify threats and opportunities, drive collaborative solutions, and advocate for the long-term success of Australia's livestock industries and biosecurity system. Our members include the Australian Government, State and Territory Governments, Livestock Industry Organisations, and Associate Members. The key to our success is the ability of our members to work together to achieve common outcomes.

Position Overview: Are you a dynamic and engaging professional with a passion for building and maintaining highly effective relationships? Do you thrive in collaborative environments and possess exceptional communication skills? Our team is committed to excellence and innovation, and we are looking for a talented individual to join our team and contribute towards our future success.

As the Member Engagement & Communications Manager, you will play a pivotal role in developing and implementing strategies to enhance member and stakeholder engagement, communication, and satisfaction. You will manage member communications, coordinate events, and foster a strong sense of community among our members.

Key Responsibilities:

1. Member Engagement: Develop and execute strategies to demonstrate value and increase member participation and satisfaction. Conduct and analyse member surveys and feedback sessions to understand member needs and preferences.
2. Communications: Manage member communications, including newsletters, emails, social media, and website content. Create engaging and informative content that resonates with members and promotes organisational goals.
3. Event Coordination: Plan and coordinate member events, webinars, and workshops. Facilitate member events and activities, ensuring successful execution and evaluating outcomes for continuous improvement.
4. Community Building: Foster a sense of community among members through various engagement activities. Facilitate networking opportunities and support member-led initiatives and volunteer programs.
5. Reporting and Analysis: Monitor and report on member engagement metrics and communication effectiveness. Provide regular updates to senior management on member engagement activities and outcomes.

Skills and Experience:

1. Tertiary qualifications in Communications, Public Relations, or a related field.
2. Proven ability to build rapport, influence, and negotiate with members or equivalent stakeholder representatives.
3. Previous experience in event management and member engagement initiatives.
4. Advanced facilitation and presentation skills.
5. Media liaison and experience in crisis and/or issues management.
6. Proven success in developing and delivering effective and impactful communications across various mediums.
7. Extensive project management skills and experience, including financial and budget management.
8. Proficiency in using the Microsoft Office Suite, SharePoint, Teams, and contemporary office software applications.

Why Join Us?

Be part of a collaborative and innovative team dedicated to making a difference in Australia's animal health and biosecurity systems. Work in a dynamic environment where your contributions are valued and recognised. Enjoy opportunities for professional growth and development.

If you are passionate about communications and event management and are ready to take on a challenging and rewarding role, we would love to hear from you Apply now to join our team and make a difference in Australia's livestock industries.

How to Apply: Please submit your resume and a cover letter outlining your suitability for the role to [emailprotected]

For further information about this role please review the position description.