
Operations Manager
3 weeks ago
McGrath Estate Agents is seeking an Operations/Team Manager for Team Nayak, based at McGrath Parramatta. This is a fast-paced, high-output real estate environment where you'll be the operational backbone supporting a top-performing sales team.
Position OverviewAs the Team Manager for Team Nayak, you'll drive the success of a top-tier sales team by overseeing all administrative and marketing functions, managing listing and sales processes end-to-end, and ensuring an exceptional client experience. This is a unique opportunity to join a high-output team where your skills are valued, your impact is visible, and your growth is supported.
Key Responsibilities- Manage the listing-to-settlement process for all properties, ensuring accuracy, compliance, and attention to detail.
- Coordinate marketing campaigns, including booking photography, signboards, copywriting, and online uploads.
- Prepare, proof, and manage agency agreements, contracts, and key documentation.
- Act as the first point of contact for clients, delivering a calm, professional, and solutions-focused service.
- Liaise with solicitors, trades, and service providers to ensure smooth and timely progress of campaigns.
- Maintain and update CRM systems with accuracy, ensuring timely follow-ups and reminders.
- Support team members with diary management, meeting prep, and ad hoc tasks as needed.
- Minimum 2 years of experience in real estate administration or a similar client services role.
- Strong understanding of listing and sales processes in NSW residential property.
- Exceptional organisational and time management skills.
- High attention to detail, especially when handling contracts and compliance documents.
- Excellent verbal and written communication skills.
- Proactive and confident, with the ability to work autonomously and as part of a team.
- Proficiency in Microsoft Office and experience with real estate systems such as AgentBox, REA, and RP Data.
- The opportunity to be part of one of McGrath's most successful and respected sales teams.
- A collaborative and high-performance culture that values initiative and contribution.
- Exposure to the fast-paced Parramatta and Western Sydney markets.
- Support and mentorship from a driven team with strong career development pathways.
- Competitive salary and access to company-wide events, training, and recognition programs.
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management and Manufacturing
Additional notes: Referrals increase your chances of interviewing at McGrath Estate Agents. This description includes the base pay range and context on compensation, with actual pay based on skills and experience.
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