Senior Medical Secretary/PA

2 weeks ago

Brisbane, Queensland, Australia Litton Andrews Full time
Litton Andrews (LA Medical Recruitment) – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

An exciting opportunity has arisen for an experienced Senior Medical Secretary/PA to join our client, a respected surgical group practice with two locations (Brisbane CBD, Queen Street and Everton Park). This fast-paced role involves providing 1:1 support to a Senior Surgeon in the daily operations of their private specialist practice. The practice boasts a warm, friendly environment, long-term staff, and excellent opportunities for career growth.

This is a full-time permanent role, working Monday to Friday from 8:30am to 4:30pm, with occasional flexibility to cover slightly later clinic finishes (no later than 5:00/5:30pm). The role also requires the ability to commute between the two clinic locations (Queen Street, Brisbane CBD and Everton Park).

Your Duties Will Include But Not Be Limited To:
  1. Answering incoming telephone calls and addressing patient inquiries in a timely manner
  2. Scheduling appointments for both new and existing patients
  3. Performing ad-hoc administrative tasks
  4. Entering patient information into the medical software system (Xestro)
  5. Issuing invoices and receipts for patients post consultation
  6. Communicating with referring specialists/GPs, hospital staff, and medical representatives
  7. Assisting other staff with the day-to-day administration of the practice
  8. Occasional dental assisting may be required (no prior experience necessary; training will be provided)
  9. Working closely with surgeons to ensure the smooth operation of the clinic and patient care
  10. Providing patients with surgical estimates, scheduling procedures, and coordinating post-operative appointments
To Ensure Your Success You Will Have:
  1. Previous experience as a Medical or Specialist Secretary (preferred but not essential)
  2. Strong computer literacy and administrative skills, including proficiency in Word Processing and Microsoft Office (familiarity with medical software is an advantage)
  3. Ability to multitask and prioritise tasks with a keen attention to detail
  4. Capable of working under pressure and thriving in a fast-paced environment
  5. Independent, proactive, and able to work effectively both autonomously and as part of a team
  6. Professional phone etiquette and communication skills
  7. Exceptional customer service and relationship-building abilities
  8. Excellent interpersonal skills, highly organised and able to work independently
  9. Sharp, professional appearance and attitude
  10. Willingness to travel between multiple practice locations within Brisbane
  11. Sound knowledge of billing processes, Medicare, DVA, WorkCover, and Private Health Funds.
Remuneration:
A competitive salary range of $38 - $43 per hour + super will be offered to the right candidate with relevant experience. Onsite parking is available at the Everton Park location, and the Queen Street CBD site is within walking distance of both bus and train stations.

If you are an experienced Secretary/PA with a passion for delivering exceptional patient care, the team at Litton Andrews would love to hear from you. Please submit your resume and cover letter for consideration to Cathy Litton or Kimberley Reynolds today on (07) 3184 6648 or 0422 888 040 a/hours or email your application in confidence directly to cathy@littonassociates.com.
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