Sales Consultant

3 weeks ago

Municipality of Woollahra, Australia NATALIE MARIE JEWELLERY PTY LIMITED Full time

About NMJ

Natalie Marie Jewellery was born in 2012 from a passion for the craft. At the core of what we do is a dedication to traditional, superior craftsmanship; a focus on sustainability and superior materials; and a commitment to our own unique style.

We believe that jewellery is both art and an investment and as such, take pride in every piece we create at NMJ. We make each piece to order – a conscious decision that allows us to minimise our footprint on the environment and gives us the opportunity to connect with clients on a deeply personal level. Our clients, our team; and the part that we have to play in their story, is at the heart of everything we do.

WHO YOU ARE AND WHAT YOU CAN ACHIEVE

We're seeking a dedicated Sales Consultant to join our team. You'll help us to deliver positive and memorable customer experiences from our beautiful showroom in Paddington.

KEY RESPONSIBILITIES


• Assisting with showroom daily set up, merchandising stock, ensuring stock remains clean and well presented.

• Maintaining stock levels, topping up stock that has been sold from excess stock.

• Keeping the showroom and studio looking presentable and clean.

• Front of house retail duties - assisting walk in clientele, assisting appointment clients with refreshments, and showing them to their room.

• Providing a nurturing and positive retail experience for all clients from start to finish. This is to include: Creating a relaxed and calm environment for all, offering beverages upon arrival, assisting with product information, selling product in a natural and organic way, with the pace set by the client, upon selling; ensure packaging and transaction is processed with great care and attention to detail.

• Answering telephone, receiving parcels.

• Checking the calendar daily to understand expected appointments and pick-ups for the day. Booking in appointments as required and updating the studio calendar. Preparing showroom and consultation rooms for appointments, assisting with bespoke consultations, if need be, by pulling product from the shop floor if a bespoke consultation is in process.

• Packing away showroom stock at end of day, assisting with security and daily closure.

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL POSSESS


• Excellent customer service skills with a focus on creating a positive and welcoming atmosphere.

• Strong organisational and time management abilities.

• Attention to detail and a commitment to maintaining a high standard of presentation.

• Ability to work independently and as part of a team.

• Retail experience preferred.

• Availability to work Tuesday - Saturday as required.

• Full-Time & Part-Time positions available.

Apply with us

If you are a motivated and experienced retail professional who is excited about bringing NMJ's vision to life in Paddington, we would love to hear from you
To find out more about this role, please contact Phoebe O'Reilly, HR Coordinator via email phoebe@nataliemariejewellery.com

If this role sounds like you, we would love to hear from you - simply apply

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