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Gaming Manager

4 weeks ago

Adelaide, South Australia Star Group Management Full time

Holdfast Hotel is part of the Star Group portfolio, one of Australia\'s leading independent hotel and pub businesses, where we do things a bit differently. If you like to Zig, whilst others Zag – you might be the perfect fit for our vibrant hotel family.

With ongoing growth and a focus on excellence, we\'re now looking for a dedicated and passionate Gaming Manager to lead our gaming operations at the Holdfast Hotel.

About the Role:

As Gaming Manager, you'll be a key part of the leadership team, driving a culture of standout service, team development, and regulatory compliance. Your focus will be on delivering a premium gaming experience while ensuring operational efficiency and team engagement.

Key responsibilities include:

  • Overseeing the daily operations of the gaming room
  • Delivering exceptional customer service in a fast-paced environment
  • Leading, training, and mentoring team members
  • Ensuring full compliance with South Australian gaming regulations, including RSG requirements
  • Managing gaming machine performance and coordinating promotions
  • Supporting venue leadership in meeting performance and service goals
What We're Looking For:

We hire for attitude and train for skill. If you\'re passionate about hospitality and know how to bring out the best in a team, we want to hear from you.

Ideally, you\'ll have:

  • Previous experience in a gaming, hospitality, or supervisory role
  • Current RSA and SA RSG certification (or willingness to obtain before starting)
  • A people-first mindset and a passion for leadership
  • Strong understanding of gaming operations and customer service excellence
Why Join Us?

Be part of one of Australia's largest independent hotel groups

Thrive in a supportive, energetic, and people-focused team

A company that values individuality, initiative, and fun


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