Head of Supply Chain
2 weeks ago
We're on the look out for a commercially minded Head of Supply Chain to lead planning, quality control and warehousing across our global operations. This role is critical to ensuring we have the right products, in the right place, at the right time while always meeting the high quality we expect at July.
You'll manage forecasting and planning, oversee regional warehouses and 3PLs, drive improvements across logistics and inventory management, and lead the quality control function, including managing our offshore QC team. You'll also lead operational projects to support global growth and new market expansion.
This is a hands-on leadership role for someone who thrives in complexity, loves spreadsheets, knows how to get things done and loves leading and developing a team.
What you'll be doing
Supply Chain & Planning
- Lead demand planning and inventory forecasting across multiple regions and channels
- Align production and supply plans with sales goals and financial targets
- Manage relationships with manufacturers and freight partners to ensure on-time, cost-effective delivery
Logistics & Fulfilment
- Oversee global warehouse and 3PL operations (AU, US, UK, Asia)
- Drive accurate and timely fulfilment for both DTC and wholesale customers
- Continuously improve delivery performance, cost, and customer service
Operational Performance & Insights
- Monitor and report on key operational KPIs (OTIF, stock turns, weeks on hand, forecast accuracy)
- Lead warranty and returns analysis to identify trends and drive product and cost improvements
- Partner with Product and Quality teams to resolve recurring issues
Cross-Functional Project Delivery
- Deliver high-impact operational projects (new market launches, system implementations, scaling warehouse capabilities)
- Scope and manage timelines, budgets, and stakeholder communication
- Collaborate across Product, Tech, Sales, and Finance to ensure seamless execution
Global Expansion
- Lead operational setup for entering new international markets
- Support sales and finance with inventory planning and regulatory compliance for global growth
Team Leadership
- Lead, coach, and grow the Planning and Operations teams
- Foster strong cross-functional collaboration with commercial and product teams
What you'll bring
- 7+ years in operations, supply chain, or logistics (ideally in a product-based or consumer brand)
- Experience managing regional inventory and multi-market fulfilment
- Strong analytical and forecasting skills
- Skilled in financial modelling and operational KPIs
- Proven leadership across teams and projects
- A strategic mindset with a bias for action
Bonus Points For
- Experience with ERP or inventory planning systems
- Background in both wholesale and DTC environments
- Familiarity with global logistics and trade compliance
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