Village Manager

3 weeks ago


Sydney, New South Wales, Australia One Fell Swoop Full time

1 day ago Be among the first 25 applicants

Direct message the job poster from One Fell Swoop

Partner and Managing Director at One Fell Swoop

One Fell Swoop is a specialist, end-to-end provider of professional services exclusively for the Australian seniors' living sector. Since 2012, we have partnered with developers to market and sell over $8 billion worth of seniors' living, making us the country's largest team of licensed estate agents dedicated to this sector.

We are looking for an experienced and motivated Village Manager to join our team for a retirement living development in Inner South West Sydney. This role is perfect for candidates with a strong background in established seniors living communities who thrive on creating meaningful connections and delivering outstanding results.

The company

Our client is a private operator of two retirement living communities located in the stunning surrounds of the Georges River and National Park. The villages offer an extensive range of resident facilities and services and have established a strong brand reputation in their local communities over many years.

The Role

The opportunity is available for an experienced and highly strategic industry professional to lead the management of the organisation's two operational villages and support the owners to achieve the next stage of evolution.

Reporting to the company directors, the Village Manager is responsible for delivering all aspects of village operational management to establish a high standard of resident service, staff engagement, financial sustainability and best practice systems and regulatory alignment.

This role represents an exceptional opportunity for a seasoned retirement village manager, affording you the opportunity to contribute to the strategic direction of the organisation in owning and driving the operational strategy, and ultimately realising the full potential of the existing villages as well as the expansion of current service offerings and portfolio growth.

Key role responsibilities include the following:

  • Manage a wide range of resident services/activities and champion a village environment of happy, active and engaged residents
  • Facilitate support and care services, including access to government funded services, and support residents in their quest to maintain independence to age-in-place with dignity and respect
  • Ensure compliance with the Retirement Villages Act 1999 (NSW) and other relevant regulations and codes of conduct
  • Develop effective relations and collaboration with the residents and the Residents Committee
  • Manage the financial performance of the village including operating budgets, capital works and reporting
  • Support the Sales Manager with enquiries, village tours, and assist prospective residents and their families in understanding the village's offerings
  • Manage maintenance, capital works and the asset register to maintain the villages in optimum condition
  • Recruit, train, and supervise on-site staff and external contractors and create a high performance and high service work culture

Key personal requirements include the following:

  • Minimum 5 years experience as a Retirement Village Manager with a proven track record – ideally with multi-site experience
  • Experience in managing and motivating a large numbers of direct reports
  • Excellent interpersonal skills, including communication, empathy, negotiation
  • Creative problem solver, open and willing to try new ideas
  • Sound general business knowledge, and tertiary qualifications in a related field eg hospitality, nursing, marketing or similar
  • Participation in retirement living sales/re-sales preferred
  • A thorough understanding of the Retirement Villages Act (NSW)
  • Highly self-motivated and proactive with attention to detail and presentation standards
  • Computer proficiency especially with Microsoft Word and Excel

The Benefits

This is a rare opportunity to join a dynamic and supportive company in a very exciting phase of its evolution.

A highly competitive remuneration package is on offer inclusive of an attractive base salary and performance incentives.

Application

Applications will be accepted only through LinkedInand should include an overview of relevant experience, qualifications and the reasons that would make you suitable for consideration for this role. A complete resume must also be included.Interviews will be conducted progressively as applications are received. If you are interested in this role you are encouraged to apply in a timely manner.

Applications close at 9:00am on Monday, 21 July 2025.

Confidential discussions with Lauren Watson from One Fell Swoop regarding the opportunity are welcome on 0403 171 073.

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesMarketing Services

Referrals increase your chances of interviewing at One Fell Swoop by 2x

Get notified about new Village Manager jobs in Sydney, New South Wales, Australia.

Northern Beaches, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 3 weeks ago

Cafe Manager, to$80k+S, day shifts,southern highland, artisan coffee & pastries

Sydney, New South Wales, Australia 5 days ago

Northmead, New South Wales, Australia 2 weeks ago

Castle Hill, New South Wales, Australia 9 hours ago

Villa and Chalet Manager (M/W) Club Med Resort

Kemps Creek, New South Wales, Australia 2 days ago

Sydney, New South Wales, Australia 21 hours ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Taren Point, New South Wales, Australia 2 weeks ago

Ryde, New South Wales, Australia 1 week ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
  • Village Manager

    3 weeks ago


    Sydney, New South Wales, Australia One Fell Swoop Full time

    1 day ago Be among the first 25 applicantsDirect message the job poster from One Fell SwoopPartner and Managing Director at One Fell SwoopOne Fell Swoop is a specialist, end-to-end provider of professional services exclusively for the Australian seniors' living sector. Since 2012, we have partnered with developers to market and sell over $8 billion worth of...


  • Sydney, New South Wales, Australia beBeeVillage Full time

    Village Community LeaderWe are seeking a highly motivated and experienced Village Community Leader to join our team. The successful candidate will have a proven track record in managing village operations, leading a team, and providing exceptional customer service.


  • Sydney, New South Wales, Australia beBeeFacilities Full time

    Facilities Management OpportunityWe are seeking a skilled and proactive Village Facilities Manager to oversee the operational performance and presentation of our village. This vital leadership role involves managing all aspects of facilities and asset performance, including property maintenance, contractor coordination, compliance, and delivering exceptional...


  • Sydney, New South Wales, Australia beBee Careers Full time

    About the OpportunityThis role offers a unique chance to make a positive impact in the lives of residents and their families. As a Village Support Coordinator, you will be an integral member of the Village Management team, providing exceptional customer service and support to our community.Key responsibilities include acting as the first point of contact for...


  • Sydney, New South Wales, Australia Buscojobs Full time

    Posted Monday 3 March 2025 at 1 : 00 pm | Expires Friday 4 April 2025 at 12 : 59 pmAtLevande, our mission is to enrich lives and communities. As Village Manager at Waratah Highlands, you will play a vital role in fostering a welcoming, well-managed, and vibrant community where residents can enjoy independence, security, and connection.Located in Bargo, New...


  • Sydney, New South Wales, Australia beBeeSupport Full time

    Community Support RoleWe are seeking a skilled Community Support Coordinator to join our team. As a Community Support Coordinator, you will be responsible for providing exceptional customer service and support to residents in a retirement village.Key Responsibilities:Act as the first point of contact for residents and their guests, and liaise between...


  • Sydney, New South Wales, Australia One Fell Swoop Full time

    3 days ago Be among the first 25 applicantsOur client is a private operator of two thriving retirement living communities set in the beautiful surrounds of the Georges River and National Park. Known for their strong connection to community and high-quality resident experience, the villages are home to vibrant, friendly, active seniors and supported by a...


  • Sydney, New South Wales, Australia Aveo Full time

    Join to apply for the Relief Village Manager role at Aveo4 days ago Be among the first 25 applicantsJoin to apply for the Relief Village Manager role at AveoRelief Village Manager 10 Minkara Rd, Bayview NSW 2104, Australia 2-8 Kitchener St, St Ives NSW 2075, Australia 36-42 Cabbage Tree Rd, Bayview NSW 2104, Australia Req 337 Thursday, 29 May 2025 Do you...


  • Sydney, New South Wales, Australia Aveo Full time

    Join to apply for the Relief Village Manager role at Aveo4 days ago Be among the first 25 applicantsJoin to apply for the Relief Village Manager role at AveoRelief Village Manager 10 Minkara Rd, Bayview NSW 2104, Australia 2-8 Kitchener St, St Ives NSW 2075, Australia 36-42 Cabbage Tree Rd, Bayview NSW 2104, Australia Req 337 Thursday, 29 May 2025 Do you...


  • Sydney, New South Wales, Australia Digital Village Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from Digital VillageHelping Business Leaders Transform with Strategic AI & Digital Solutions | Co-Founder @ Digital VillageDigital Village is seeking an experienced Azure AI Solutions Architect to join our team on a contract basis. This is an exciting opportunity to work with our...