Senior Technical Writer, Developer Experience

4 weeks ago


Melbourne, Victoria, Australia Airwallex Full time
Senior Technical Writer, Developer Experience

Join to apply for the Senior Technical Writer, Developer Experience role at Airwallex

Senior Technical Writer, Developer Experience

Join to apply for the Senior Technical Writer, Developer Experience role at Airwallex

Get AI-powered advice on this job and more exclusive features.

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

Responsibilities

  • At Airwallex, we're committed to building great docs and an exceptional developer experience. Create and update comprehensive documentation for our products, including product docs API documentation.
  • Ensure documentation is clear, concise, and user-friendly.
  • Work closely with Product, Engineering, and Developer Experience teams to gather information and understand product features.
  • Regularly review and revise content to improve quality and usability.
  • Implement best practices for documentation, including the latest industry tools and technologies.
  • Foster a strong documentation culture within Airwallex by being an advocate for high-quality documentation across the company.
  • Lead efforts to overhaul and refresh existing documentation content.
  • Partner with the AI team to leverage AI-powered internal tooling that enhances both documentation writing and the developer experience.
  • Participate in exciting projects like modernizing our information architecture and scaling documentation efforts globally.

This role is based out of San Francisco, Sydney or Melbourne

Who You Are

Minimum Qualifications
  • 3 + years of technical writing experience, preferably within the tech, payments industry
  • Bachelor's degree
  • Experience writing for APIs, SDKs, and embedded systems
  • Strong attention to detail and the ability to simplify complex information
  • Demonstrated ability to work collaboratively with cross-functional teams
  • Enthusiasm for coaching and mentoring others in effective documentation practices

Preferred Qualifications
  • Experience working in a company with a strong documentation culture
  • Familiarity with leveraging newer technologies, such as AI, for documentation purposes
  • Obsessive focus on the needs of users and improving the end-user experience
  • Interest in fostering a better company-wide documentation culture and contributing processes

About The Team

The Developer Experience Technical Writing team at Airwallex is dedicated to creating exceptional documentation that minimizes friction, builds trust, reduces support needs, and drives inbound growth. This role is pivotal in ensuring that our documentation supports the success of our API business. You will be part of a collaborative team that values innovation, continuous improvement, and user-centric solutions.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Compensation Range: $140K - $210KSeniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionMarketing, Public Relations, and Writing/Editing

Referrals increase your chances of interviewing at Airwallex by 2x

Get notified about new Senior Technical Writer jobs in Melbourne, Victoria, Australia.

Melbourne, Victoria, Australia 1 week ago

Technical Publications Writer – Defence Publications (DEF(AUST)5629B/C) - Remote

Melbourne, Victoria, Australia A$95,000.00-A$110,000.00 3 weeks ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 4 days ago

Freelance English Content Writer - AI Trainer

Melbourne, Victoria, Australia 2 weeks ago

Freelance English Content Writer - AI Trainer

Melbourne, Victoria, Australia 2 weeks ago

Laverton North, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 3 weeks ago

Mulgrave, Victoria, Australia 2 weeks ago

Digital Content Experience Manager / Digital Content Writer

Melbourne, Victoria, Australia 3 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Senior Legal Writer - Consumer Law (6-month contract)

Melbourne, Victoria, Australia 3 weeks ago

Melbourne, Victoria, Australia 1 week ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
  • Technical Writer

    2 weeks ago


    Melbourne, Victoria, Australia Pyramid Global Technologies Full time

    About the job Technical Writer - Backstage, MkDocsJob Description of Technical Writer in Melbourne/Sydney:Responsibilities· Work with Engineers to obtain an in-depth understanding of the COE product and the documentation requirements· Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience· Write...

  • Technical Writer

    4 weeks ago


    Melbourne, Victoria, Australia Pyramid Global Technologies Full time

    Job Description of Technical Writer in Melbourne:ResponsibilitiesWork with Engineers to obtain an in-depth understanding of the COE product and the documentation requirementsProduce high-quality documentation that meets applicable standards and is appropriate for its intended audienceWrite easy-to-understand user interface text, online help and developer...

  • Senior Loan Writer

    21 hours ago


    Melbourne, Victoria, Australia Aussie Expat Home Loans Full time

    Senior Loan Writer / Mortgage Broker (Expat focussed)Senior Loan Writer / Mortgage Broker (Expat focussed)1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Do you thrive in a fast-paced environment and have a passion for accuracy and great client outcomes?Are you an experienced mortgage professional with...


  • Melbourne, Victoria, Australia QTAC Guidance Officer Advisory Group Full time

    Technical Writer role at Axxin supporting engineering and project management teams with documentation for biomedical diagnostic products.Your RoleKey responsibilities include:Preparing project documents, white papers, user manuals, and documentation administration tasks to support engineering and project management groups.Working with the Systems Engineering...

  • Technical Writer

    2 weeks ago


    Melbourne, Victoria, Australia Crypto Full time

    Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint.We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.About the Role We're looking for a Technical...

  • Senior Medical Writer

    2 weeks ago


    Melbourne, Victoria, Australia Oxford PharmaGenesis Full time

    Join to apply for the Senior Medical Writer role at Oxford PharmaGenesis2 days ago Be among the first 25 applicantsJoin to apply for the Senior Medical Writer role at Oxford PharmaGenesisOxford PharmaGenesis is looking for a talented Senior Medical Writer to join our team in Melbourne. This role is ideal for someone who has a strong background in medical...

  • Senior Medical Writer

    2 weeks ago


    Melbourne, Victoria, Australia Oxford PharmaGenesis Full time

    Join to apply for the Senior Medical Writer role at Oxford PharmaGenesis2 days ago Be among the first 25 applicantsJoin to apply for the Senior Medical Writer role at Oxford PharmaGenesisOxford PharmaGenesis is looking for a talented Senior Medical Writer to join our team in Melbourne. This role is ideal for someone who has a strong background in medical...

  • Bid Writer

    2 weeks ago


    Melbourne, Victoria, Australia Win Work 360 Full time

    Bid Writer / Bid Manager / Bid Coordinator2 days ago Be among the first 25 applicants Direct message the job poster from Win Work 360 Winning work expert providing bid management, contract retention and strategic growth solutions | Collaborator | Connector | Innovator | Problem Solver Are you an experienced Bid Writer, Bid Manager or Bid Coordinator looking...

  • Senior Grant Writer

    4 weeks ago


    Melbourne, Victoria, Australia Deakin University Full time

    Apply now Job no: 574758Work type: Part-timeLocation: Melbourne - BurwoodCategories: Administration, Research- Based at our Melbourne, Burwood Campus + hybrid work arrangements- Part-time (0.6FTE) and fixed-term for 12 monthsBenefits for working with usAt Deakin, we offer more than just a job — we offer a lifestyle. Across our campuses in Geelong,...

  • UX Writer

    19 hours ago


    Melbourne, Victoria, Australia Cbus Super Fund Full time

    Join to apply for the UX Writer (6 month MTC) role at Cbus Super Fund2 days ago Be among the first 25 applicantsJoin to apply for the UX Writer (6 month MTC) role at Cbus Super FundCbus is a super fund with a social conscience, serving the people who build Australia. We're investing in design because we believe better experiences lead to better outcomes -...