DC Service Technician
3 weeks ago
CDC Data Centres is Australia's leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with facilities across ACT, NSW, VIC and New Zealand, CDC provides secure data centre configurations to support co-location, containerised and hyperscale compute environments with interconnected campuses and high-speed networks.
We value inclusion and diversity. Our mission is to attract, retain and grow the world's best data centre team. Our people are committed, tenacious and meticulous in supporting our customers, configuring the landscape to meet security, reliability, connectivity and sustainability needs.
Base pay rangeA$100,000.00/yr - A$115,000.00/yr
About the roleIn this role, you support a broad team of staff responsible for the maintenance, repair, and incident response of critical services and systems covering Electrical, Mechanical and Fire. Service Technicians are the first to respond to alerts and alarms, assign severity, prioritise rectification, and determine whether escalation is required to third-party contractors.
You will proactively perform inspections to ensure all critical infrastructure is operating as designed and identify any potential risk to the infrastructure and buildings. The team assists with monitoring of contractors conducting critical work and ensures strict adherence to processes and procedures.
Responsibilities- Promptly responding to service requests and emergency faults
- Conduct initial fault finding, determine causes, and implement remedies
- Communicate repair timelines with internal teams for coordinated client communications
- Perform critical switching to prevent disruptions in case of equipment failure
- Ensure timely completion of planned maintenance, daily site reviews, and adherence to safety policies
- Enforce safe work practices, uphold CDC values, provide leadership, and mentor junior staff
- Trade or tertiary qualification in Electrical, Refrigeration, Mechanical, Mechatronics, Fire, Telecommunications or related fields
- Proven experience in trade or critical facilities
- Experience in critical infrastructure environments with adherence to strict procedures
- Experience operating Building Management Systems (BMS) or Energy Management Systems (EMS)
- Exposure to data centre equipment, including CRAC units, UPS, generators, and fire systems
- Demonstrated skills in managing critical infrastructure, utilizing electronic monitoring systems, fault-finding, and contributing to process improvements
Applicants must have Australian Citizenship with the ability to obtain and maintain an NV1 Security Clearance.
How to ApplyIf you are looking for an opportunity to play a vital role in a fast-growing Australian technology company and be part of our team, please submit your resume and cover letter by clicking Apply.
NotesWe are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and encourages everyone to bring their authentic selves to work.
LocationGlendenning, New South Wales, Australia
Seniority level- Mid-Senior level
- Full-time
- IT Services and IT Consulting
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