Wedding & Events Coordinator
1 week ago
Direct message the job poster from Victoria Park
Director of Sales & Events @ Victoria Park | Event Management ExpertCompany Description
Victoria Park is an inner city sanctuary located just two kilometres from Brisbane city. Offering golf, wedding, functions, and bistro facilities, Victoria Park hosts over 1,200 individual functions, 6,000 golf lessons, and serves 260,000 meals annually. With 8 award-winning function venues on-site, Victoria Park is a perfect destination for corporate and private events as well as weddings.
Role Description
This is a full-time on-site role for a Wedding & Events Coordinator located in the Greater Brisbane Area. The Wedding & Events Coordinator will be responsible for planning and coordinating weddings and events, providing exceptional customer service, managing the entire event process, and driving sales.
Duties:
- Prepare and adjust content of event runsheets to meet the client's needs
- Inviting and hosting planning meeting and room viewing of booked spaces scheduled around client availability and room availability
- Utilisation of Ungerboeck to manage all enquiries, tentative, under contract, confirmed and lost business
- Daily management of activities to meet clients demands
- Work closely with wedding, corporate and private event clients throughout the entire event process (from confirmed event to post event follow up). Liaise with client in regards to developing the event – to include menu selection, beverage, theming, running schedules, final numbers, floor plans, price and payment
- Direct a client to ensure that they meet with contractual minimum food and beverage spend for their event
- Manage the clients expectations by being concise with your expectations as their venue planner, on behalf of Victoria Park. Clearly outline expectations for both parties early on in the negotiations
- Liaise and communicate effectively with other departments such as kitchen, operations and event assistant.
- Upselling of additional services, such as events styling & golfing activities, beverage packages and extensions
- Upselling of partnering third party suppliers, such as AV, fireworks, preferred suppliers etc
- Issuing and follow up of event invoices and securing payments by due dates
- Keep management informed of irregular client requests and events so that operational planning can take place
- Resolve customer complaints by investigating problems; developing solutions; making recommendations to management
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies and attendance of expos, open nights and internal functions such as Melbourne Cup
- Complete all requests by management deemed appropriate to your role and within reason to the industry
Qualifications
- Event Planning and Event Management skills
- Communication and Customer Service skills
- Sales skills
- Experience in the hospitality or events industry
- Strong organizational skills and attention to detail
- Knowledge of wedding and event trends
- Ability to work well under pressure and multitask effectively
Key Personal Attributes:
- Exceptional presentation and personal grooming.
- Takes pride in work and achievements.
- Works well in a team environment.
- Loves weddings and events.
- Shows initiative and drive to succeed.
- Enjoys a high level of responsibility.
Entry level
Employment typeFull-time
Job functionManagement and Manufacturing
IndustriesHospitality
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