Waiter (Casual) (Eureka 89)

4 weeks ago

Geelong, Victoria, Australia Melbourne Skydeck Full time

Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.

About Us

Eureka 89 is the stunning events and dining space on the top floor of Eureka Tower in Melbourne. We host a wide variety of events - corporate lunches, dinners or cocktail parties, media launches, private milestone celebrations and weddings. We also operate a degustation dining room, open to the public throughout the week.

About Journey Beyond

Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About You

Our Waiters are responsible for the general presentation of the restaurant/events space, as well as welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen, memorising the menu and offering recommendations to upsell appetizers, desserts, and/or drinks. In this role, not only will you service guests for our 6 and 8-course chef's tasting menu, but also work event bookings, from weddings to corporate lunches.

You need to hold a valid RSA, be eligible to work within Australia and have the flexibility and reliability to work casually across, and up to, seven days a week.

Ideally, you'll have experience in a fine dining or restaurant environment, however what really matters is your ability to present in a polished manner, communicate professionally and know how to deliver personal and memorable experiences to guests.

  • Excellent customer service and problem-solving skills
  • Fine-dining experience advantageous
  • Responsible Service of Alcohol (required)
  • Sound written communication and presentation skills
  • Strong organisational skills with the ability to work as a team player
  • Ability to create, develop and service techniques for various customer needs
  • Excellent food and beverage knowledge
  • Ability to work under pressure, set priorities and provide a high level of customer service
  • A collaborative style with the ability to work in a team environment

A pre-employment medical may be required as part of this recruitment process.

Are you ready to join us? Your journey begins here

To apply, please submit your resume, along with a Cover Letter telling us a little bit about you.

Applications will be reviewed and progressed as they are received, so don't wait, apply now

What We Offer

  • Generous discounts on Journey Beyond travel and experiences
  • An attractive hourly rate and a positive work environment
  • Study Assistance Policy
  • A career with opportunities for progression, transfers, and secondments
  • Employee Referral Policy
  • Private Health discounts
  • Employee Assistance Program
  • Discounts on Journey Beyond merchandise
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