Mental Health Care Navigator

3 weeks ago

Campbelltown, Australia Grand Pacific Health Full time
About Us

Grand Pacific Health (GPH) is a for-purpose community-based organisation. GPH provides high quality health services to assist people in the management of their physical and mental health. GPH's mission is to provide equitable heath care with an emphasis on helping vulnerable and at risk of disadvantage populations as well as regional communities.

GPH employs over 400 staff including many qualified health and other professionals including peer workers and community workers. GPH operations cover a large regional geographical footprint in NSW and ACT.

About The Role

We are seeking Care Navigators to support the establishment of the Medicare Mental Health Centre (MMHC) in Campbelltown.

We have a full-time opportunity available to 30 June 2026 with possibility of extension. Full-time employees can opt to enjoy a rostered day off each month.

The service will operate seven days a week and candidates should be flexible and available to work on a rostered basis, including on weekends and outside of normal business hours.

This position reports to the Service Manager, and offers the opportunity to:
  • Provide person-centred, practical support by connecting consumers with appropriate services and community supports.
  • Facilitate access to care, ensuring consumers are linked to the right services at the right time.
  • Work collaboratively with a team of mental health professionals and external service providers to deliver integrated and holistic care.
  • Address barriers to accessing services by sharing information, providing education, and facilitating warm referrals.
  • Support consumers throughout their journey, acting as a key point of contact.

Benefits
  • Salary packaging options to increase your take-home pay by reducing your taxable income (up to $15,900 for living expenses + $2,650 for meals and entertainment).
  • Brand new office and facilities
  • Additional day of leave over end of year shutdown
  • 17.5% Annual Leave loading
  • Company-paid parental leave for all parents.
  • Employee Assistance Program via LifeWorks for 24x7 counselling support, including telehealth, live chat and wellbeing platform.
  • Flexible work arrangements to find your best work life balance
  • Continuous learning and professional development opportunities.
  • Work in a supportive, growing organisation with a focus on employee well-being and a positive workplace culture.

Skills And Experience

We are looking for someone with:
  • Tertiary qualifications in mental health, health, community services, or social sciences or extensive experience in a similar role.
  • An understanding of the health and wellbeing needs of individuals with mental health and/or substance use issues.
  • A solid knowledge of community and regional services available to support consumers in Campbelltown and the surrounding areas.
  • Strong communication and interpersonal skills, with the ability to engage with consumers, their families, and carers.
  • Current Australian driver's license and willingness to travel as part of the role.

Why join Grand Pacific Health?

Grand Pacific Health is a not-for-profit organisation dedicated to delivering inclusive and integrated health care to communities across NSW and ACT. With a workforce of over 400 people, we provide services from 25 locations and are continuing to grow. Our team members benefit from flexible work options, professional development, and a culture that values well-being and work-life balance.

Interested?

Visit our website www.gph.org.au/employment to download Position Description and our Employee Benefits Information and click the 'apply' button to submit your application.

Please ensure that your application addresses the selection criteria detailed in the position description, or it may mean that your application does not progress to the next step in our recruitment process.

For more information please contact: Rachel Silm - Service Manager, MMHC Campbelltown: 02 4604 3000 OR rsilm@gph.org.au

Please note that short-listing of candidates will commence as applications are received, so please do not delay submitting your application.

We welcome applications from people with lived experience of mental health, Aboriginal and Torres Strait Islander people, people from the LGBTQI community, multicultural communities and people with a disability.
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