Technical Business Analyst

6 days ago


Brisbane, Queensland, Australia Auto & General Australia Full time

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Brief Description

The role

As a Technical Business Analyst, you will support the design and delivery of Finance solutions by analysing business processes, identifying improvements, and defining clear functional and technical requirements. You'll collaborate closely with stakeholders, model business processes, manage user acceptance testing, and ensure solutions deliver real business value.

We're looking for someone who excels at understanding business challenges and translating them into effective, value-driven solutions. You'll need strong technical and analytical skills, particularly in data analysis, requirements gathering, and agile methodologies.

Key Responsibilities

  • Collaborate with business and technical stakeholders to define and document requirements.
  • Facilitate workshops, interviews, and research to gather insights and define solutions.
  • Develop process maps and business cases that address genuine business needs.
  • Translate business needs into user stories, functional specs, and IT requirements.
  • Coordinate with technology teams to ensure successful delivery.
  • Manage change requests and communicate impacts to stakeholders.
  • Support user testing, training, and post-implementation monitoring.
  • Ensure documentation is clear, accurate, and aligned with internal standards.
  • Contribute to sprint planning and agile delivery processes.

Risk & Compliance
  • Support the integration of APRA's prudential standards into business practices.
  • Assist in identifying and managing operational, financial, and reputational risks.
  • Contribute to the development of risk management policies and procedures.
  • Promote a strong risk and compliance culture.
  • Assist with APRA audits and maintain high standards of conduct.

What Experience You'll Bring
  • 5–8 years as a Business Analyst, with 1–2 years in a technical or systems analyst role;
  • Strong experience in business process modelling and data mapping;
  • Business Analysis, Agile certification and/or tertiary qualifications preferred;
  • Experience in regulated environments;
  • Experience working on finance projects is a plus;
  • Proven ability to manage stakeholders and facilitate collaborative decision-making;
  • Skilled in requirement elicitation, process design, and UAT management;
  • Strong communication, problem-solving, and organisational skills;
  • Comfortable working independently and in fast-paced environments;
  • Passion for improving user and customer experiences.

Our Perks
  • Location - Toowong

Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.

Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.

The benefits of working at A&G
  • Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
  • Work flexibility - with options to work from home two days per week.
  • Options for leave - life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
  • Grow with us - we've got learning and professional development opportunities to suit everyone.
  • Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
  • Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
  • Celebrate the wins - we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
  • Save money - as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About Us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
  • A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionBusiness Development and Sales
  • IndustriesInsurance

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