Loss & Prevention Officer

Join a leading hospitality group in the East as a Loss and Prevention Officer, offering between $70K–$90K. You will safeguard assets, analyze cash, stock, and data trends, and reduce loss through investigation and controls. The organisation values your analytical mindset and provides flexible working opportunities, ongoing training, and career growth in a compliant, collaborative environment.

An exciting opportunity has arisen for a Loss and Prevention Officer to join a leading hospitality group in the East, with a competitive salary in the range of $70,000–$90,000. You will identify, analyse, and mitigate risks related to cash handling, stock control, and operational data; investigate irregularities; and recommend robust controls to reduce shrinkage and fraud. The group supports your attention to detail and commitment to compliance, offering flexibility and ongoing training for professional development.

Location & working style: South-East region, Eastern Suburbs Melbourne; Hybrid workplace; focus on quality assurance within procurement & supply chain.

• Monitor and audit cash handling procedures across all revenue centres including front desk, food & beverage outlets, ensuring adherence to established protocols.
• Investigate variances in daily cash reconciliation by analysing potential causes such as theft, fraud, or procedural gaps.
• Conduct spot checks and unannounced audits on cash floats, safes, and point-of-sale terminals to ensure accuracy and compliance with internal controls.
• Analyse inventory reports to identify stock losses or unusual usage patterns indicating inefficiencies or non-compliance.
• Investigate stock discrepancies by reviewing wastage or delivery records and collaborate with procurement to address irregularities.
• Utilise business intelligence tools and internal systems (POS, ERP, inventory software) to detect loss, fraud or operational inefficiency.
• Identify trends in discounts, voids, complimentary items, refunds or stock consumption that could indicate policy breaches.
• Produce regular dashboards and detailed reports highlighting anomalies and emerging loss trends for senior management.
• Conduct root cause analysis and work with operational teams to implement corrective actions.
• Support development and rollout of internal control policies; assist in staff training on cash handling, stock management, and loss prevention protocols.

• A bachelor's degree or diploma in Business Administration, Finance, Accounting, Risk Management or a related field (preferred).
• Experience in loss prevention, audit or financial control within hospitality, retail or FMCG sectors.
• Proficiency with data analysis tools (e.g., Microsoft Excel, Power BI) and familiarity with POS and inventory management systems.
• Excellent attention to detail, critical thinking, and ability to identify subtle risk patterns.
• Strong written and verbal communication skills for interaction with operational teams at all levels.
• Discretion and professionalism when handling confidential financial information.
• Ability to work independently and as part of a collaborative team focused on risk reduction.
• Experience supporting incident investigations involving theft or policy violations is advantageous but not mandatory.
• Ability to produce clear dashboards and reports for senior stakeholders.

This hospitality group emphasizes talent development in an inclusive environment. Flexible working opportunities, pension contributions, and regular training empower staff to grow professionally while supporting wellbeing. The leadership fosters collaboration and ethical conduct, with a reputation for trustworthiness and dependability in the sector.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.

To apply please click apply or call Marco Boscaini on +61 3 8628 2275 for a confidential discussion.

Contract Type: Permanent

Industry: Retail

Focus: Quality Assurance

Salary: AUD70,000 - AUD90,000 per annum + super

Workplace Type: Hybrid

Experience Level: Associate

Location: Eastern Suburbs Melbourne

Job Reference: LSN3ZU-B472E348

Date posted: 21 August 2025