Fleet Controller
3 weeks ago
Job Description
Fleet Controller - ( WAR00001277 )
Description
Are you an experienced Fleet Controller ready to lead a dynamic team and ensure operational excellence? We are seeking a disciplined and detail-oriented professional to oversee the day-to-day management of our drivers, fleet, and resources. This role is critical in delivering high-quality service, optimising team performance, and ensuring compliance with safety and operational standards. The ideal candidate will be a precise and conscientious professional with a strong focus on rules and accuracy. With a disciplined and structured approach to analytical problem-solving, you will need to be sincere and committed to delivering high-quality outcomes.
Key Responsibilities:
Operational Management
- Efficiently plan and roster resources to meet operational demands.
- Allocate fleet effectively, ensuring the right vehicles are assigned to the right jobs.
- Monitor and resolve missed pickups, communicate delays to customers promptly.
- Plan for seasonal variations and forecasting.
- Ensure daily PUD tasks are understood and executed effectively.
- Manage driver performance, including run sheets, PDAs, and debriefs.
Safety & Compliance
- Ensure adherence to Standard Operating Procedures (SOPs).
- Conduct safety training and Toolbox meetings to maintain high awareness levels.
- Oversee compliance with safety policies, including equipment and PPE management.
- Participate in safety audits and implement corrective actions.
- Manage incidents and identify patterns for preventive measures.
Customer Experience
- Deliver exceptional service, resolving customer inquiries and complaints efficiently.
- Foster strong interdepartmental relationships to enhance customer satisfaction.
- Encourage driver referrals and collaborate with Sales and Account Managers to optimize processes.
What You'll Bring:
- Experience managing operations within Manufacturing, Transport, Warehousing, or a similar environment.
- Proven ability to lead and manage teams to meet P&L, budget, and volume targets.
- Strong time management and decision-making skills, especially under pressure.
- Analytical mindset with a systematic approach to problem-solving.
- Solid communication abilities, both written and verbal.
- Proficiency in Office 365 and general computer literacy.
What We Offer:
- A professional and supportive work environment.
- Opportunities to deliver high-quality products and services.
- Clear expectations and structured tasks to set you up for success.
- Training and development to help build your career and equip you for success.
- Supportive and inclusive team culture that empowers you to do your best work.
- Workplace Benefits Program providing discounts to many major retailers.
- Health Fund discounts for single or family cover.
- Free access to our Employee Assistance Program, Mental Wellbeing Program and Workplace Banking Program.
- Recognition programs where you are rewarded for your contribution to the business.
Summary:
This role requires technical expertise, problem-solving ingenuity, and a commitment to upholding Followmont values. As a Fleet Controller, you will play a key part in maintaining our high standards of quality and efficiency while fostering a culture of accountability and excellence.
Followmont Transport is a passionate family business 100% dedicated to service and maintaining a hands-on relationship with customers, our people, and suppliers. If you encompass these attributes and would like to know more about this opportunity, please apply or send your resume to recruitment@followmont.com.au
How to Apply:
Join a team where precision, accountability, and excellence drive success.
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