Process Improvement Expert

2 weeks ago

North Sydney Council, Australia FleetPartners Full time
Overview

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams. We have a strong company culture that values our people and support vehicle management for over 84,000 vehicles.

The Role

We are seeking a dynamic and results-driven Lean / Six Sigma Practitioner to join our team. As a key member of the operations team, you will drive continuous improvement initiatives to enhance efficiency and streamline processes across our car leasing business. After a company-wide transformation, you will apply Lean and Six Sigma methodologies to identify opportunities, eliminate waste, and foster a culture of excellence and operational efficiency.

Responsibilities
  • Lead process improvement projects using Lean and Six Sigma methodologies (DMAIC, Kaizen, Value Stream Mapping, etc.) to identify inefficiencies, reduce costs, and improve service delivery.
  • Analyze current workflows, systems, and processes to find gaps and recommend data-driven solutions.
  • Implement best practices and tools to improve KPIs across operations, customer service, and fleet management.
  • Own and publish the business process repository "The Garage" with visible processes and appropriate sign-offs.
  • Collect and analyse data for the Operations function and drive the Operations Performance Tracker with the business.
  • Collaborate with departments to align efficiency initiatives with business objectives.
  • Train and mentor employees on Lean and Six Sigma principles; contribute to continuous improvement training.
Qualifications
  • 3-5 years of experience in Lean or Six Sigma roles; financial services experience preferred.
  • Proven track record of leading and implementing successful process improvement projects.
  • Strong analytical skills with the ability to translate data into actionable insights.
  • Excellent communication and interpersonal skills; ability to influence at all levels.
  • Bachelor's degree in Business, Operations Management, Engineering, or related field.
  • Lean Six Sigma Green Belt or Black Belt certification (preferred).
Next steps

If you are a Lean Six Sigma professional with a passion for driving efficiency and continuous improvement, we'd love to hear from you. Apply now and help shape the future of operational excellence at FleetPartners. Offer of employment conditioned upon successful background check and compliance with applicable laws and regulations.

Equal Opportunity

FleetPartners Group is an equal opportunities employer; all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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