Home Performance Consultant

4 weeks ago

Melbourne, Victoria, Australia Youi Insurance Full time

Join to apply for the Supply Chain Performance Manager role at Youi Insurance.

Become a Supply Chain Performance Manager at Youi
Are you an experienced insurance assessor ready to take your expertise beyond day-to-day assessments? This is your chance to step into a dynamic role where you'll influence outcomes, drive service excellence, and make a real impact in our Home Claims Department.

As a Building Repair Network Coordinator, you'll manage and mentor a network of building service providers, ensuring they deliver quality repairs, meet compliance standards, and keep customers at the heart of everything you do.

Responsibilities
  • Build strong relationships with providers and the Home Claims team to achieve top-tier repair outcomes.
  • Monitor performance, identify risks, and drive improvements in repair times, costs, quality, and compliance.
  • Coach providers through training and regular reviews.
  • Lead audits, risk assessments, and compliance checks.
  • Deliver technical and safety training to uphold industry standards.
Qualifications
  • Claims assessing or loss adjusting experience (buildings and contents).
  • Strong building knowledge; trade qualification or building certification desirable.
  • Contract management or building supply chain experience.
  • Confidence in stakeholder communication, report writing, and Microsoft Office.
  • A proactive, disciplined approach to time management and problem-solving.
Culture And Benefits
  • Fully maintained company car, fuel card, and mobile tools.
  • 9-day fortnight – enjoy every second Friday off.
  • 22 days annual leave, plus volunteer leave and annual salary reviews.
  • Generous bonus incentives to reward your performance.
  • A culture that supports growth, innovation, and career progression.
About Youi

We're not your traditional insurer—we're bold, dynamic, and passionate about doing things differently. You'll join a supportive, high-performing team that values expertise and ownership. We value diversity, individuality, and the unique perspectives that every employee brings. Our core values of being dynamic, human, honest, and passionate shine through in everything we do. If you're looking for a place where you can be yourself and grow, think Youi.

Take your insurance expertise further. If you're ready for a new challenge that leverages your knowledge and puts you in a high-impact role, we'd love to hear from you.


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