Account Development Associate

Account Development Associate

Are you passionate about building relationships and growing your sales career?

Join LexisNexis, a global leader in legal and business solutions, as an Account Development Associate and play a pivotal role in supporting our Relationship Management team.

About our Team
At LexisNexis, we serve over 5 million professionals across 100+ countries, delivering cutting-edge legal content and technologies. Our team is at the forefront of legal transformation, focusing on small law to mid law to Large Enterprise markets by introducing them to the future of legal research, drafting, and workflow automation—powered by AI and smart content delivery.

We're a tight-knit team of problem-solvers, hunters, and collaborators who are passionate about making a difference. Your work will support the Rule of Law and help small firms thrive in a rapidly evolving digital environment.

Join LexisNexis, a global legaltech leader, at a pivotal time of innovation and growth. With the launch of Lexis+ AI and our brand-new LexisNexis Protégé platform, we're transforming the way law firms access, interpret, and apply legal intelligence—making it faster, smarter, and more accessible than ever.

About the Role

Account Development Associate is a desk-based entry sales role where you will work closely with Relationship Managers to upsell and retain current customers. You'll be responsible for generating upsell leads for premium solutions such as Lexis+ and Lexis+ AI, assessing customer needs, and scheduling appointments to drive customer engagement and account growth.

Reporting into Head of Sales, this is a permanent full-time role based in either Sydney, Melbourne or Brisbane with combined home/office-based arrangements to have flexible work-life balance.

Responsibilities

• Identify upsell opportunities and proactively promote LexisNexis products to existing customers.
• Assess customer usage and engagement to support account retention efforts.
• Initiate contact with customers through phone, email, and virtual meetings.
• Maintain accurate customer data and activity records in CRM systems.
• Achieve and exceed monthly sales/KPI targets, contributing to team revenue goals.
• Provide valuable feedback to enhance customer insights and product development.

Requirements

• A bachelor's degree in sales/marketing is preferred, but not required.
• Strong communication and relationship-building skills.
• Experience in customer service or sales with a proven track record of meeting quotas.
• CRM experience and ability to manage customer data effectively.
• Team-oriented, proactive, and motivated to drive results.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Be part of a fun, passionate, and supportive team.
• Opportunity to earn additional commission and grow your career.
• Ongoing learning and development programs.
• Work with an inclusive global company that values flexibility, wellbeing, and career development.
• Discounted Health plan rate and Optical Assistance
• Life assurance and income protection
• Option to buy additional Annual Leave days
• Employee Assistance Program
• Flexible working arrangements
• Benefits for you and your family
• Access to learning and development resources

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

To learn more about opportunities with LexisNexis or RELX Global, join ushere:

https://www.lexisnexis.com.au/en

https://www.relx.com/careers/join-us

Join LexisNexis and be part of a team that values innovation, integrity, and customer success

Apply now and take the next step in your career

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

Please read our Candidate Privacy Policy .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights .