Sr. OpenSearch Specialist SA, WWSO Data

Amazon Web Services (AWS) is looking for a OpenSearch Specialist Solutions Architect (SSA). AWS SSAs are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS Specialist SA

The Worldwide Specialist Organization (WWSO) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer's most complex and business critical problems to build and execute go-to- market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam

OpenSearch is an open-source, Apache License v2 suite under the Linux Foundation, supporting a broad range of workloads. Amazon OpenSearch is a managed service that makes it simple to run OpenSearch in the AWS cloud. Are you passionate about building search, observability, and Generative AI applications with OpenSearch? AWS is seeking a customer-obsessed and technically driven OpenSearch Specialist Solutions Architect.

As a member of the Data Specialist SA team in WWSO, you will serve as a trusted technical advisor and subject matter expert for Amazon OpenSearch, helping customers architect scalable, secure, and performant search, analytics solutions. You'll collaborate with solution architects, product teams, and sales to deliver strategic guidance, deep technical expertise, and thought leadership in areas like semantic search, observability, and large-scale log analytics. Whether it's advising startups on search architecture, observability, and security solutions, or helping enterprises integrate OpenSearch with GenAI workflows, you'll play a key role in accelerating customer innovation.

Key job responsibilities
- Provide deep technical expertise for customer engagements involving OpenSearch, designing and deploying scalable, high-performance search and analytics solutions.
- Lead architectural reviews, migration assessments, and workshops focused on search, log analytics, observability, and GenAI-based use cases for our customers.
- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.
- Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.
- Build and nurture AWS's global OpenSearch expert community while creating technical enablement resources for Solutions Architects worldwide.
- Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, presenting at events and Webinars, writing white papers, blogs, and running workshops.
- Help customers accelerate their Generative AI deployments with OpenSearch vector store

About the team
About AWS
Amazon Specialist and Partner Organization (ASP)
This position is part of the Amazon Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience
- 5+ years of design, implementation, or consulting in applications and infrastructures experience
- 5+ years of experience in modern Search technologies (including OpenSearch, Solr, Elasticsearch, Lucene, etc. )- Experience working with end user or developer communities
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Bachelor's degree
- Experience in designing and operating search and analytics solutions in on-premise or Cloud

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.