Level 2 IT Support Engineer — MSP, Cloud

2 days ago

Gold Coast City, Queensland, Australia RGIT Australia Full-time $65,000 - $90,000 Contract

Lyra Technology Group, an experienced MSP-backed holding company, is seeking a Level 2 IT Support Engineer to join ONGC in Arundel. You will provide advanced support across desktop, server, network, and cloud environments, taking ownership from diagnosis to resolution and helping drive client satisfaction.

The role emphasizes escalation handling, documentation, and collaboration with Level 3 engineers, with a typical 2 days per week of working from home.