IT Systems Administrator and Support

Working with Proximity (an SPA Australia company)

Proximity is a leading provider of integrated consulting, legal and commercial services to government entities and large organisations. We recently joined forces with Systems Planning and Analysis (SPA) and are in the process of integrating our Australian teams. Proximity collaborates with its clients to overcome challenges and achieve excellent outcomes. By creating an exceptional workplace culture, Proximity equips its people with the confidence and knowledge to find the 'right fit' solution for its clients' needs.

We're committed to ensuring a safe and respectful workplace, where all our people, no matter their identity, orientation, background or physical ability feel valued and accepted. Our values are central to everything we do and stand for, we are strengthening our culture and building our client advantage by being Genuine people, bringing aBold Approach, and providingHelpful outcomes.

Are you looking for an opportunity to use your project coordination skills in a consulting environment? We are seeking an early career professional to join our team.

Proximity, an SPA Australia company, is seeking a full-time IT Systems Administrator and Support Officer, based on-site in Canberra, to manage and maintain our corporate and sensitive network environments.

In this role, you will be responsible for administering and providing technical support across our corporate systems, procuring IT hardware and software, and ensuring compliance with cyber security frameworks such as the Essential Eight, PSPF, and the ISM. You'll also oversee the secure facility housing our sensitive networks and work with external vendors to maintain and support these environments.

This is a fast-paced, hands-on position where you'll be part of a small team supporting a growing organisation across two Canberra sites.

Responsibilities

• Administer and support Microsoft 365 services, including configuration and maintenance.
• Manage security settings such as MFA, conditional access, and threat protection.
• Implement compliance policies, including DLP and data retention across Microsoft 365.
• Maintain and monitor sensitive networks to ensure performance, security, and uptime.
• Oversee physical and environmental security of the facility hosting sensitive IT infrastructure.
• Ensure compliance with PSPF, ISM, and Essential Eight cyber security frameworks.
• Provide Level 1 and 2 technical support for hardware, software, and network issues.
• Manage IT service requests and incidents via the internal ticketing system.
• Procure IT hardware and software and coordinate with vendors for delivery and support.
• Schedule and coordinate maintenance and system upgrades with internal teams and external providers.

To be eligible for this role, you must be able to obtain an Australian Government Security Clearance. Over 3 years' experience working within government, consulting, or a professional services environment will be highly regarded.

As a Proximity team member, your role is that of a trusted sidekick – helping our clients' teams succeed by embracing the complexity and sensitivity of commercial law issues and knowing how to be helpful in the context of the public sector environment.

We're looking for people who live our Values. People who are:

• Tenacious. A can-do attitude, results-driven and dedicated to delivery
• Solution oriented. Think beyond the immediate questions and challenges and produce comprehensive solutions
• Client-first. Relationships matter. Listen, anticipate client needs
• Team players. Collegiate, share knowledge and build confidence in others
• Adaptable. Work through ambiguity or uncertainty

If you have a consulting background or an understanding of the commercial/private industry, and can thrive in a fast-paced, demanding environment, I'd love to hear from you

Plus, if you want to join a team of dedicated professionals who solve challenging problems and have fun doing it, you'll fit right in at Proximity If this position interests you, please get in contact with Loretta Pabian, Senior Manager- People: