Technical Services Engineer

1 week ago


Perth, Western Australia Winaust Full time
Technical Services EngineerSalary: $65,000 – $73,000 per year

Winthrop Australia is one of Perth's largest Apple & PC suppliers and Service Providers. Our goal is always to exceed our clients' expectations by delivering exceptional service. As an authorised service provider for many vendors, there is always diversity in the workday.

Constantly evolving and always learning, we are searching for a motivated Technical Services Engineer to join our talented team.

Responsibilities:
  • Provide helpdesk assistance and support to client personnel, including break fix
  • Configure, assemble and install desktop workstation and/or peripherals equipment and upgrades as required
  • Perform routine diagnostics and troubleshooting on all IT hardware and software faults
  • Repair and Service of laptops/notebooks, desktops, Apple and PC devices
  • Management of parts and inventory used for these repairs,
  • Regular updating of job tickets, charges, and other details,
  • Maintaining a clean and organised workstations, equipment, and tools,
  • Front of house checking in of repairs and triage when required,
  • Taking care of clients with understanding and patience,
  • Occasional pickup and drop off of parts and/or equipment,
  • Answering phone calls and emails related to service enquiries and job status updates,
  • Fulfil other duties as required by management.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Qualifications and Experience
  • Minimum 1 year experience in Laptops & Desktop hardware repairs
  • Minimum 1 year experience in iPhone, iPad & Tablet repairs
  • Apple Certified OSX Technician/ iOS Technician is preferred but not essential.
  • PC hardware repair experience is a must (Lenovo, Asus, HP etc)
  • Mentioning experience in particular with ASUS or Lenovo is a "bonus".
Benefits and Perks
  • Company Laptop and Tools provided
  • On-going training and support
  • Permanent onsite location
  • Mileage will be reimbursed

If you are a highly skilled and experienced IT Technical Support Specialist with a proven track record of success in troubleshooting and resolving technical issues for Apple and PC devices, we would love to hear from you. Apply today to join our team and help us provide exceptional IT support to our clients.

#J-18808-Ljbffr

  • Perth, Western Australia Tracerco Limited Full time

    At Tracerco Limited, we are seeking a highly skilled and motivated Technical Services Engineer to join our team. In this role, you will be responsible for the maintenance and repair of radiation detection equipment.The ideal candidate will have a strong background in science and technology, with experience in servicing and maintaining portable electronic...


  • Perth, Western Australia Qantas Full time

    Business Function: Engineering & MaintenanceParent Business Function: Engineering & MaintenanceTime Type: Full timeWorker Sub-Type: PermanentEntity: Network Aviation Pty LtdCompany DescriptionBuilding on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across...


  • Perth, Western Australia Ploy Full time

    The Support Engineer (ADHOC) plays a crucial role in providing technical assistance to customers, resolving technical issues, and ensuring the smooth operation of our products and services on an as-needed basis. This position is perfect for individuals who prefer flexible working hours and are capable of responding to urgent technical matters as they...

  • Technical Services

    1 week ago


    Perth, Western Australia Maroomba Airlines Full time

    Job Title: Technical Services / Maintenance Control EngineerLocation: Perth Airport, Western AustraliaAbout UsMaroomba Airlines is committed to delivering exceptional aviation services while maintaining the highest safety standards. We pride ourselves on our strong community relationships and our dedication to continuous improvement.Role OverviewWe are...


  • Perth, Western Australia Caterpillar Financial Services Corporation Full time

    Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.We don't just talk...


  • Perth, Western Australia Globe 24-7 Full time

    Landmark APAC 'Mega Project' OpportunitySeeking an experienced Technical Services leader to oversee the greenfield stage of a large-scale mining project.This is a rare chance to shape the technical services provision for operational readiness and manage a large department, with opportunities for growth and development.The ideal candidate will have...


  • Perth, Western Australia Two Circles Full time

    Career OpportunitiesWe are Two Circles, a dynamic and innovative company that delivers high-quality digital solutions for sports and entertainment businesses worldwide. As a technical engineer with us, you will have the opportunity to work on exciting projects and contribute to the growth of our company.Your Responsibilities Will Include:Hands-on development...


  • Perth, Western Australia Globe 24-7 Full time

    Mining Technical Services Expert WantedWe are seeking a highly skilled Mining Technical Services Manager to join our team on a landmark APAC project.This is a unique opportunity to be involved in the shaping of all technical services provision for operational readiness and manage a large department.The ideal candidate will have experience in technical...


  • Perth, Western Australia Verse Full time

    **Key Responsibilities**Design and develop the optimisation engine for intelligent task or resource assignmentPrototype mathematical models and guide technical directionCollaborate with engineers, architects, and subject matter experts to solve real-world challengesMentor other engineers on optimisation approaches and engineering best practices


  • Perth, Western Australia Orica Full time

    Senior Engineer Lead - Technical Services (Underground)Orica Perth, Western Australia, Australia1 week ago Be among the first 25 applicantsDirect message the job poster from OricaEngaging Professionals within the Mining IndustryAbout Orica:At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our...


  • Perth, Western Australia BlupaceTech Limited Full time

    **The Role**We are seeking a skilled Desktop Support Engineer to join our team in Australia. As a key member of our technical team, you will provide critical support to our clients.Key Responsibilities:Provide second-level contact and problem resolution for customer issues.Work with vendors to remediate complex AV issues as needed.Maintain ticket updates for...


  • Perth, Western Australia Mantech Recruitment Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Mantech RecruitmentEngineering Recruitment Consultant Specialising in Electrical and Control SystemsLocation: Perth/Melbourne/SydneyWe are seeking a skilled and proactive Field Service Engineer to join our team. In this role, you will play a crucial part in...


  • Perth, Western Australia ClearCompany Full time

    What This Role OffersManage a large team of technical experts (approximately 30 people).Help design a brand-new underground mine from scratch; have an impact from day one.Implement industry best practices and technologies.Gain exposure to working with key statutory stakeholders onsite.About the OpportunityFollowing an internal promotion, an opportunity has...


  • Perth, Western Australia Kongsberg Maritime Full time

    Job DescriptionThe Service Engineer will be responsible for providing technical support and maintenance services to customers across Oceania and potentially other global regions.You will work closely with our main office and clients to ensure the successful deployment, operation, and maintenance of Kongsberg's underwater product range.Provide technical...


  • Perth, Western Australia BHP Group Full time

    BHP Group is a leading global resources company seeking a seasoned professional to join our Asset Leadership team. The ideal candidate will have held engineering leadership roles in the resource or heavy industry sector, demonstrating expertise in managing teams through engineering activities, projects, standards, and governance.The successful candidate will...

  • Service Engineer

    4 days ago


    Perth, Western Australia Sandvik Group Full time

    Join Our Team as a Service Engineer at Sandvik Rock Processing SolutionsAre you a talented and driven individual looking to make a significant impact in the engineering field? Sandvik Rock Processing Solutions is seeking passionate individuals to join our team and contribute to our mission of providing eco-efficient rock processing solutions. We have...


  • Perth, Western Australia Limitless Recruitment Full time

    Digital Transformation in Electrical EngineeringThis strategic leadership role involves guiding a team of electrical engineers in transforming business operations through digitalization. As a Director of Electrical Engineering Services, you will oversee project lifecycles, conduct technical analysis, and ensure the adoption of innovative solutions.About...


  • Perth, Western Australia CIMIC Group Limited Full time

    Reliability and Maintenance DirectorThis director-level position requires an experienced leader to provide strategic direction and technical expertise in maintenance and reliability.About the RoleThe successful candidate will develop and implement strategies to improve maintenance and reliability services.They will be responsible for leading advanced...

  • Service Engineer

    7 days ago


    Perth, Western Australia Sandvik Full time

    Join Our Team as a Service Engineer at Sandvik Rock Processing SolutionsAre you a talented and driven individual looking to make a significant impact in the engineering field? Sandvik Rock Processing Solutions is seeking passionate individuals to join our team and contribute to our mission of providing eco-efficient rock processing solutions. We have...


  • Perth, Western Australia CAE Full time

    Technical Support RoleWe are seeking a highly skilled Technical Support Engineer to join our team at CAE Perth. The successful candidate will be responsible for supporting the maintenance of our Synthetic Training Devices, ensuring their availability and performance.This is a challenging and rewarding opportunity to work with cutting-edge technology and be...