Student Support Officer

Overview

Job Description - Student Support Officer - Recovery Strategy. Temporary positions in the Northern Rivers, North Coast and Mid-North Coast NSW.

Location

Central & North Coasts - Newcastle & Hunter Valley, Port Macquarie & Mid-North Coast. Other locations include Lismore & Far North Coast and additional NSW sites within the Northern Rivers, North Coast and Mid-North Coast regions.

Number of Positions

10

Remuneration

Total Remuneration Package: The salary range for this position is $74,428.00 - $109,127.00 per annum (pro-rata for part time roles). The total salary package will include employer's contribution to superannuation and leave loading.

Contact

Phone: 0467 277 734

School Admin: 99999999

Closing Date

16-Sep-2025, 6:00:00 AM

Job Category

School Support Staff

Organisation

School Administrative and Support

Position Information

Provide support to natural disaster (including cyclone and flood) affected school communities as a Student Support Officer – Youth Outreach Worker – Recovery Strategy with the NSW Department of Education.

● Temporary opportunity until December 2026

● Full-time and part-time (minimum 3 days per week)

● Professional support and training in evidence-based wellbeing programs will be provided

The NSW Department of Education has established temporary Student Support Officer (Youth Outreach Worker) Recovery Strategy roles to provide dedicated onsite wellbeing support to students and school communities within the Northern Rivers, North Coast and Mid-North Coast of NSW (including Aldavilla PS, Cundletown PS, Landsdowne PS, Gloucester PS, Pacific Palms PS, Smithtown PS, Centaur PS, Casino PS, Ballina PS and Kyogle PS). These roles will deliver evidence-based wellbeing programs and provide support to students to increase resilience and assist in their psycho-social recovery following cumulative natural disaster events including the impact of Ex-Tropical Cyclone Alfred and the Mid-North Coast floods in 2025. The department will be offering part-time and/or full-time temporary contracts. Applicants who proceed to interview will be asked to list their preferences.

The roles will work across several school settings to provide students, staff and parents with access to a selection of evidence-based programs and resources to support student wellbeing. These programs will support students to learn new ways to adapt to experiences of change, loss and grief and move forward with confidence and hope following natural disaster.

Click here for the role description

Talent Pool

A talent pool may be created through this recruitment process. A talent pool is a group of candidates who have undergone an assessment process and have been identified as suitable for this role or similar roles for a period of 18 months. Being part of a talent pool means that you may be considered for ongoing or temporary employment for a range of similar roles. This offers exciting opportunities for you to gain a wide range of experiences to build your public service career.

Essential Requirements

• A completed diploma or higher qualification in social work, youth work, welfare or related discipline.
• Knowledge of and commitment to the Department\'s Aboriginal education policy.
• Valid and current Working With Children Check (WWCC)
• Full car (class C) drivers licence

Special NotesAbout the NSW Department of Education

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team or visit NSW Department of Education Diversity and Inclusion.

How to Apply

To apply for this role, please submit in either Word or PDF format:

1. A cover letter (max 2 pages) demonstrating how your skills, knowledge and professional experience meet the focus capabilities as outlined in the role description.

2. A current resume (max 5 pages) including name, phone number/s and email for two professional referees.

3. Copies of your qualifications and academic transcripts.

Note: all documents relating to your application including qualifications and academic transcripts are required to be submitted online via iworkfor.nsw. No paper based, email or late applications will be accepted.

We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture.

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