Director, Premium Audit

Reporting to the AVP of Premium Audit, the Premium Audit Director - Western Region is responsible for executing departmental strategies, managing operations, and supporting the AVP in achieving organizational goals. This role oversees service delivery, staff development, vendor management, and regulatory compliance within the Premium Audit function. The Director serves as a key resource for insureds and agents, ensuring a high standard of service and alignment with AmTrust's mission, vision, and values.

• Strategic Execution & Operational Leadership: Collaborate with the AVP of Premium Audit to implement departmental goals, strategies and initiatives.
• Lead cross-functional initiatives that enhance audit processes, service delivery, and operational efficiency.
• Promote a culture of performance, innovation, and accountability across the Premium Audit team.
• Operational Management: Oversee daily operations to ensure timely and accurate audit service delivery across region.
• Assign audit work based on geographic location and monitor adherence to time service standards.
• Audit Program Development: Design and refine audit programs to support market retention and growth.
• Establish procedures for accurate exposure identification, risk classification, and accounting documentation.
• Regulatory Compliance: Ensure audit practices comply with state regulations and company filings.
• Identify and maintain procedures for accurate classification of auditable business.
• Vendor Engagement: Manage relationships with premium audit vendors within region.
• Monitor & support vendor performance against contractual obligations and service metrics.
• Support communication of strategic direction and operational changes to vendors.
• Quality Assurance: Oversight for regional quality control reviews and ensure data accuracy.
• Implement continuous improvement initiatives to enhance audit quality and consistency.
• Customer & Agent Relations: Collaborate with insureds and agents on audit inquiries or disputes within region.
• Build and maintain strong relationships with internal and external stakeholders.
• Market Awareness: Stay informed of industry trends and market demands to guide departmental practices.
• Additional Duties: Perform other functionally related duties as assigned by the AVP of Premium Audit.
• Leadership Qualities: Strategic Vision; Influential Communication; Decisive Problem-Solving; Change Leadership; Emotional Intelligence; Results Orientation.

• Bachelor's degree from a four-year college or university.
• Minimum of 10 years of relevant experience in premium audit or related field.
• Proven accountability and ownership of responsibilities.
• Strong business acumen and understanding of industry concepts.
• Excellent written, verbal, and interpersonal communication skills.
• Exceptional organizational skills and attention to detail.
• Demonstrated leadership and management capabilities.

• Advanced degree or professional certifications related to insurance, auditing, or business management.
• Proven knowledge in project management, people leadership (i.e., managing, training, coaching, and developing individuals and teams).
• Familiarity with regulatory compliance in insurance premium auditing.
• Deep understanding of California insurance regulations and WCRIB compliance requirements.

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance (including eligible spouses & children), Health Care Flexible Spending, Dependent Care, 401k Savings Plans, and Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that embracing the diverse backgrounds, skills, and perspectives of its workforce sustains a competitive advantage and reinforces the company as an employer of choice. Diversity is a business imperative and is integral to who we are, how we operate, and how we see our future.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance
• Industries: Insurance