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Claims Assistant
1 month ago
The 'Apply with SEEK' option will be utilized for international applicants, mainly Australia. If this does not apply to you, please use the 'Apply' option.
Join Sedgwick and be part of something meaningful. Our 33,000 colleagues worldwide support people facing the unexpected. Grow your career with us, experience our caring culture, and enjoy work-life balance. There's no limit to what you can achieve.
Recognitions include:
- Newsweek's America's Greatest Workplaces
- Great Place to Work certification
- Fortune's Best Workplaces in Financial Services & Insurance
Sedgwick seeks a proactive, driven, and experienced Claims Assistant to support our Liability Adjusters. This role offers the opportunity to utilize high-level administrative skills and advance your career.
Accountabilities:- Setting up and managing claim files to assist loss adjusting team
- Managing customer and client enquiries, providing effective solutions, including for complex claims
- Providing proactive administrative support to loss adjusters
- Producing professional written correspondence, reports, and emails
- Liaising with customers, clients, and suppliers for prompt resolution of claims
- Assisting with inbound calls
- Experience in corporate administration or coordination
- Strong time management and multitasking skills
- Ability to work autonomously in a fast-paced environment
- Advanced Microsoft Office skills
Our core values—Empathy, Accountability, Inclusion, Collaboration, and Growth—are central to our culture. We support our colleagues and the communities we serve, making a positive impact every day.
We are an equal opportunity employer, committed to fair and accessible recruitment. Please inform us of any accommodations needed during the application process.
If hired, you will undergo reference checks, background checks, police checks, and verification of work rights.
Why Sedgwick?As a global leader in claims and benefits administration, we're dedicated to excellent service and helping people recover from injuries, disasters, and more. Our colleagues contribute daily to making the world better, supporting over 500 charities worldwide.
Benefits:- Hybrid working arrangement (#LI-Hybrid)
- Access to Sedgwick Australia University with 15,000+ courses
- Additional 0.5% on Superannuation Guarantee
- Domestic and international career pathways
- Inclusive Colleague Resource Groups
We encourage candidates with diverse backgrounds and skills to apply, even if their experience doesn't match every qualification listed. Your unique skills and perspectives are valuable to us.
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