Visual Merchandiser

Overview

As a Visual Merchandiser you work at the heart of a fast-paced fashion business. In your store you create an environment that inspires customers to explore their personal style. You guide and support the store team to deliver exceptional inspiration and guidance with competitive convenience in line with the H&M brand direction and values. You actively drive sales in store and are responsible for ensuring strong execution of the Commercial Handbook.

Key responsibilities

• Ensure garment presentation in store is in line with the Commercial Handbook and creates exceptional inspiration and guidance with competitive convenience.
• Secure a high level of styling and fashion inspiration in windows and indoor displays.
• Together with the Department Manager, maximise and drive commercial opportunities in your store within the H&M brand guidelines.
• Execute visual and commercial training for all colleagues in store to support garment presentation and styling in line with the Commercial Handbook, in collaboration with the Store Manager and Department Managers.
• Identify Visual Merchandiser potential for succession.
• Organise and plan workload according to business needs and the commercial planner; ensure safety, security and administration procedures are followed.

Qualifications

To be successful in the role, you should be passionate about creating an environment that inspires customers to explore their personal style. You enjoy helping and coaching the store team to deliver an inspiring and exciting Customer Experience in line with the H&M brand guidelines and are confident providing feedback when needed. You should have an inspiring communication style and be able to interact with both colleagues and customers.

What you need to succeed

• Up to date with current fashion trends and styling techniques to anticipate customer needs.
• Customer-centric approach with proven results creating a great customer experience in a Visual Merchandising role.
• Strong organizational skills and the ability to prioritize multiple tasks in a fast-paced business.
• Commercial mindset with the ability to analyze figures and formulate plans to maximise sales.
• Ability to delegate, follow up and provide straightforward feedback to coach and develop your team.
• Excellent interpersonal skills and ability to communicate clearly with all team members.

Additional Information

This is a full-time role. Due to data policies, applications are accepted through the career page.

Benefits

H&M Group offers attractive benefits with extensive development opportunities around the globe. All employees receive a staff discount card usable on all H&M Group brands in stores and online. Brands covered by the discount include H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. Local markets may offer different competitive perks and benefits depending on employment type and country.

Inclusion & Diversity

H&M is part of H&M Group. We are committed to creating and maintaining inclusive, diverse, and equitable workplaces. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas. A diverse workforce leads to a positive impact on challenges, possibilities, and customer relations. All diversity dimensions are considered in our recruitment process. We strive to have a fair and equal process.

Company Description

H&M is a fashion brand offering the latest styles and inspiration, from fashion pieces and designer collaborations to affordable wardrobe essentials. Our business idea is fashion and quality at the best price in a sustainable way.

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