Principal Engineer, Runtime Engine And Search

4 days ago

Sydney, New South Wales, Australia Buscojobs Full time

Meet Our Team :

We are the face of Pega. Our aim is to provide world-class technical support and advice on the use of Pegasystems' products and applications. We make it easy, pleasant, and rewarding for our customers to work with us. You will be working alongside the best colleagues and customers across the globe.

Picture Yourself at Pega :

Pega is changing the way the world builds software. In this role, you will be - The Principal Technical Solutions Engineer (PTSE) is the go-to expert for help. PTSEs work directly with Pegasystems' staff, partners, and customers as they develop, test, deploy, and manage BPM (Business Process Management) and BRE (Business Rules Engine) applications throughout the entire product lifecycle.

What You'll Do at Pega :

You will contribute your technical expertise and Pegasystems product knowledge to resolve complex technology challenges and help customers meet their business needs.

Who You Are :

  • Ready to work in support coverage on a 24x7 rotational basis, including night shifts (4 days working model)
  • Strong analytical and problem-solving skills
  • Bachelor's or master's degree in computer science, engineering, or equivalent
  • Ability to identify, propose, and implement solutions, and work in a flexible, team environment
  • Aptitude for quickly understanding complex technical issues, customer deployments, products, and architecture
  • Excellent teamwork skills with the ability to collaborate and negotiate with other groups and manage conflicts
  • Proven ability to interact directly with customers at all levels
  • Strong customer-facing skills including expectation management, communication, and information management
  • Effective oral and written communication skills, maintaining poise under pressure
  • Nice to have: Experience with J2EE Application Servers (preferably Websphere, Weblogic, Tomcat) and relational databases (preferably Oracle, DB2, UDB)
  • Troubleshooting and debugging experience is a plus

What You've Accomplished :

  • 5+ years of experience in a technical role involving Java, J2EE, and database programming
  • 4+ years of experience as a Java, J2EE software developer
  • 2+ years as a J2EE server administrator and support for J2EE server software with exposure to database concepts and administration
  • Demonstrated ability to participate effectively in technical discussions

Pega Offers You :

  • Gartner-analyst acclaimed technology leadership across our product categories
  • Continuous learning and development opportunities
  • An innovative, inclusive, agile, flexible, and fun work environment
  • Competitive global benefits, including pay, bonus incentives, and employee equity
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