Embedded Linux Field Engineer

Overview

Embedded Linux Field Engineer (Mandarin speaking) role at Canonical. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles.

We are hiring a Mandarin Speaking Embedded Linux Field Engineer for Devices/IoT to expand our reach in mission-critical industries such as Automotive, Medical Devices, Industrial Systems, Robotics, and Telco, as well as Consumer Electronics. We are looking for candidates who are accomplished Linux plumbers who are passionate about Linux, know the plumbing of the OS inside and out, and are proficient with distribution packaging, software design, system debugging, and bringing customer ideas to life.

The server edition of Ubuntu is already widely used in connected devices and industrial PCs. Our edition for IoT, Ubuntu Core, represents the state of the art in security and resilience for high-end appliances and equipment. We continue to expand our range of offerings to bring security, management and developer experience to the smallest Linux environments and devices. We recently added a real-time Linux capability and are working towards a range of certifications for these offerings. Together, this portfolio is Linux reinvented for optimal reliability, security, developer productivity and footprint.

This opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience with low-level Linux boot, BIOS, firmware and embedded software development methodologies. They also enjoy a fast-paced, diverse set of client engagements with driven technology entrepreneurs. They are competitive, business-focused technologists, and also dedicated team players who take pride in team and company wins.

We often say that our field engineers have "the hardest job at Canonical" because customers can ask about any aspect of our solutions and products and expect thoughtful, well-informed answers. We strive to do the best thing for our partners and customers, regardless of our company interests.

Location

This role will be based remotely in the APAC region, except in locations where we have an office, such as Taipei and Beijing.

What your day will look like

• Engage customers during presales to gather requirements and explain our technology
• Elaborate solutions to be proposed to prospective clients
• Participate in the delivery of select projects related to Embedded Linux
• Convey market requirements to key stakeholders in our organization, and contribute to development or refinement of generic solutions to unlock market potential
• Be both a customer advocate and a trusted advisor to Canonical

What we are looking for in you

• The candidate needs to be fluent in Mandarin and willing to travel to China regularly
• Bachelors degree in Computer Science or related technical field
• Extensive Linux experience - Debian or Ubuntu preferred
• Distribution / Packaging experience (deb, rpm, ...)
• Solid embedded Linux experience (Yocto, Buildroot...)
• Fluency in at least one of Golang, Python, C, C++, or Rust
• Professional written and spoken English in addition to the local language
• Excellent communication and presentation skills
• Result-oriented, ability to multi-task
• A personal drive to meet commitments
• An humble learner and quick study
• Willingness to travel up to 30% of the time for customer meetings, company events, and conferences

Additional Skills

• Experience with customer engagements is a plus

What we offer colleagues

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, we are changing the world of software. We recruit on a global basis and set a high standard for people joining the company. Most colleagues have worked from home since 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology
• Software Development

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