Training & LMS Specialist

• Exciting opportunity exists to join a dynamic and innovative mutual bank
• We are surrounded by passionate and highly motivated bankers focused on innovation and member experience engagement
• Role location – Sydney CBD
• Permanent full-time role

Since 1959, Australian Military Bank has provided members with fantastic service, great rates and competitive banking and insurance products. As a member-owned financial institution, we're all about putting members first and helping them to achieve their financial goals. We offer mortgage, consumer and credit loan facilities as well as products and services within superannuation, everyday transactions, savings, term deposits and insurance.

We are committed to providing our members with the best possible banking experience through our product and service offering tailored to our unique member base. Our digital first strategy seeks to ensure we are able to offer our members more features and functionality in their day-to-day banking services.

The Training & LMS Specialist is responsible for the effective management and administration of the ELMO Learning Management System (LMS). The role involves generating reports on training effectiveness, supporting content creation, and organising training events. Effective communication with stakeholders and providing ongoing user support are essential. This position requires technical proficiency, organisational skills, and strong communication abilities to enhance system functionality and promote a culture of learning within the organisation.

In this role you will be expected but not limited to:

• Organise and deliver a regular program of training for AMB
• Configure and maintain the ELMO Learning Management System to ensure system effectiveness and usability
• Develop, maintain and allocate eLearning courses and learning paths
• Monitor and ensure program completion compliance in line with business training policy and changing regulatory requirements
• Efficiently use Excel to communicate accurate program completion, competency assessment and training effectiveness statistics in monthly and on request reports
• Support content creation for training modules in a variety of systems including the Microsoft suite, SharePoint and Articulate 360
• Plan and organise all aspects of in person and online training events methodically with an attention to detail, ensuring logistical details and multiple priorities are handled effectively.
• Communicate fluently in person and in writing with stakeholders and learning participants

The ideal candidate will have 2-4 years of experience in administering Learning Management Systems, with strong proficiency in Microsoft Office, particularly Excel, and Articulate 360. You will be responsible for analysing data, generating reports, and supporting training initiatives, with a focus on delivering effective learning solutions.

The successful applicant will have a solid understanding of the banking and financial services sector, as well as adult learning principles. Exceptional written and verbal communication skills, along with effective problem solving, time management and prioritisation abilities are essential.

If you're ready to make an impact and contribute to a dynamic team, we would love to hear from you

Working with Australian Military Bank will provide you access to a great range of benefits including:

• Staff Banking product + Services discounts
• Novated Leasing options
• 4 weeks Paid Parental + Purchased Leave option
• Referral Reward Program
• Employee Assistance Program
• Annual Flu Shot + Blood Donor Leave
• Uniform allowance + Polo Shirt provided
• Service Awards

Australian Military Bank forms an integral part of the wider Defence community. We offer our staff competitive remuneration, discounts on banking and insurance products and ongoing learning and development programs. You will be provided with training and coaching on the job to provide you with the tools to be successful in this role. Australian Military Bank provides realistic progression opportunity nationwide and the opportunity to embrace new technologies and ways of working.

As we are an Authorised Deposit Taking Institution, there is a requirement to complete the standard range of Credit, Police and Bankruptcy checks prior to commencement of employment.

We move quickly with our interview process, if you are keen, please submit your CV today

This is an exciting, challenging position with the opportunity to build your career with a highly trusted mutual bank.

We thank you in advance for your interest, however, only those selected for a pre-screen and/or an interview will be contacted.

Australian Military Bank values diversity and is an equal employment opportunity employer.