eCommerce Data

2 weeks ago

Melbourne, Victoria, Australia Six Degrees Executive Full time
Customer Insights and Data Lead (BH-31309)

Location Melbourne, Australia Sector Retail

About the Company
Our client is a market-leading force in the contemporary fashion eCommerce space, renowned for its customer-first retail approach and disruptive innovation. With a strong presence at the intersection of social media, celebrity influence, and DTC commerce, this business has cultivated a highly engaged and loyal customer base. As they continue expanding into new brands and markets, they are seeking a Customer Insights & Strategy Analyst to play a pivotal role in their next phase of growth.

The Role
As a Customer Insights & Strategy Analyst, you will bridge the gap between data and strategy, empowering the business with actionable insights and guiding the development of digital products that enhance customer experience. Reporting to the Head of eCommerce & Digital, this role combines data-driven decision-making with hands-on product leadership, ensuring that the eCommerce function is optimised for performance and innovation.

Key Responsibilities

  • Leverage multiple data sources to analyse key business drivers, identifying areas for improvement, risks, and opportunities.
  • Develop self-service dashboards using BI tools to provide real-time reporting.
  • Create structured processes for data analysis, trend identification, and stakeholder decision-making.
  • Work closely with marketing and eCommerce teams to enhance customer engagement and loyalty through data-backed strategies.
  • Lead all phases of web product development, including analysis, design, testing, integration, and launch.
  • Act as the conduit between commercial teams and developers, ensuring seamless execution of digital projects.
  • Continuously refine the website's performance, user experience, and functionality based on insights.

Collaboration & Leadership

  • Partner with key stakeholders including Ecommerce Trading Manager, Digital Marketing Manager, and Development Team to align strategies and drive results.
  • Influence and coach teams to incorporate data insights into their decision-making processes.
  • Support brand planning, forecasting, modeling, and performance reporting.

The Ideal Candidate

  • 3+ years' experience in an analytics-focused role, ideally within retail or eCommerce.
  • Technical expertise in SQL, Google Analytics, Data Studio, and Excel, with the ability to manage complex datasets.
  • Experience with web and product analytics, translating insights into meaningful business actions.
  • Strong ability to communicate data findings to non-technical stakeholders.
  • Highly organised, proactive, and comfortable working in a high-growth, fast-paced environment.
  • Passionate about innovation, data-driven decision-making, and improving the customer experience.

Why Join?

  • Work with a highly innovative and collaborative team in a dynamic eCommerce environment.
  • Influence the digital strategy of a growing fashion powerhouse.
  • Enjoy a flexible work-life balance with WFH Fridays and 8 AM - 4 PM hours every day.
  • A fast-paced, high-growth culture that embraces new ideas and cutting-edge technology.

Apply Now

Click APPLY or send your CV to Nicole Cooke at nicolec@sde.com.au or 0483 953 976. If this role doesn't quite align with your career goals, but you're interested in digital and eCommerce opportunities, feel free to reach out or sign up for job alerts on our website.

Six Degrees Executive acknowledges the Traditional Custodians of the lands on which we work and live. We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do.

Should you require assistance in your interactions with us or through a recruitment process, please let us know so we can provide adjustments for you.

#J-18808-Ljbffr

  • Ecommerce Strategy Consultant

    4 days ago

    Melbourne, Victoria, Australia Overdose. Full time

    Overdose connects local talent, entrepreneurial thinking, and global expertise to help merchants grow through aligned digital services.We call this Complete Commerce. Our team is on the hunt for an eCommerce expert who can work with top brands on accelerating their growth through smart eCommerce.This is a client-facing role that requires you to understand...

  • eCommerce Manager

    1 week ago

    Melbourne, Victoria, Australia Joolca Full time

    We are Joolca, a Melbourne-based outdoor eCommerce brand with a big international market. Joolca centres on a single idea: what if people could enjoy indoor comforts outdoors - no matter where they are?In the past few years alone, we've gone from being an Australian-only brand to now selling our top-rated gear in Australia, New Zealand, the USA, Canada, and...

  • eCommerce Manager

    4 days ago

    Melbourne, Victoria, Australia Joolca Full time

    We are Joolca, a Melbourne-based outdoor eCommerce brand with a big international market. Joolca centres on a single idea: what if people could enjoy indoor comforts outdoors - no matter where they are?In the past few years alone, we've gone from being an Australian-only brand to now selling our top-rated gear in Australia, New Zealand, the USA, Canada, and...

  • Ecommerce Coordinator

    1 week ago

    Melbourne, Victoria, Australia Miller Leith Full time

    The CompanyOur client is an innovative and fast-growing consumer brand dedicated to delivering high-quality health & beauty products to customers worldwide. With a strong e-commerce presence, distribution in major retailers, and an expanding international reach, they focus on creating exceptional customer experiences through innovative marketing and...

  • Ecommerce Growth Manager

    1 day ago

    Melbourne, Victoria, Australia Kogan Full time

    Kogan.com is seeking a seasoned Ecommerce Growth Manager to join our team and help us take our paid marketing strategy to the next level.The ideal candidate will have experience in managing large-scale ecommerce operations and driving growth through data-driven decision making.Key responsibilities include:Developing and executing a comprehensive paid...

  • Ecommerce Growth Specialist

    4 days ago

    Melbourne, Victoria, Australia Joolca Full time

    At Joolca, we're a Melbourne-based outdoor brand with a strong international presence. Our mission revolves around providing customers with the ultimate outdoor experience by combining indoor comforts with our innovative products.We've experienced remarkable growth over the past few years, transitioning from an Australian-only brand to now catering to...

  • eCommerce Manager

    4 days ago

    Melbourne, Victoria, Australia Nick Auditore Represents Pty Ltd Full time

    If you live and breathe digital strategy, sports culture, and online retail, this is your moment. We are on the lookout for an Ecommerce Manager who's got the vision, hustle, and expertise to lead our online platforms to success.As our Ecommerce Manager, you will take ownership of and deliver on our digital sales strategy, ensuring a seamless and engaging...

  • Professional Ecommerce Manager

    3 days ago

    Melbourne, Victoria, Australia Avature Full time

    At L'Oréal Professional Products Division, we are seeking a highly skilled Ecommerce Growth Strategist to join our team. This role will be responsible for delivering ecommerce revenue ambitions through our brand website by optimizing the user journey and onsite experience, online merchandising, website functionality, and promotional activity.About the...

  • eCommerce Specialist

    4 days ago

    Melbourne, Victoria, Australia CookDineHost Full time

    Are you ready to dive into a dynamic role where you'll be at the heart of our digital presence? Marion's Kitchen Group is searching for a standout eCommerce Specialist to help take charge of our eCommerce. If you're passionate about delivering exceptional eCommerce results, and have a flair for eCommerce, merchandising and web development, we want to meet...

  • Ecommerce Business Manager

    2 days ago

    Melbourne, Victoria, Australia CookDineHost Full time

    Role OverviewThis mid-senior level position offers a full-time opportunity to join our Melbourne office and be part of a collaborative working environment. You'll have the chance to work on various projects and contribute to the growth of our eCommerce business.About the TeamOur team is passionate about food and cooking, and we're looking for someone who...

  • Ecommerce Growth Strategist

    3 days ago

    Melbourne, Victoria, Australia Avature Full time

    We are currently recruiting for a Digital Commerce Leader to join our Kerastase team. This role will be responsible for delivering ecommerce revenue ambitions through our brand website by optimizing the user journey and onsite experience, online merchandising, website functionality, and promotional activity.About the Job:Design and execute the D2C growth...

  • Pet Specialty Ecommerce Manager

    2 days ago

    Melbourne, Victoria, Australia Mars, Incorporated and its Affiliates Full time

    About the RoleThis exciting opportunity exists for an ecommerce professional to join our Royal Canin team as an ecommerce Acceleration Manager. The successful candidate will report to the Pet Specialty Retail Director and play a critical role in driving ecommerce growth and development within RC ANZ.The ideal candidate will have extensive experience in...

  • Ecommerce Solutions Leader

    3 days ago

    Melbourne, Victoria, Australia Nick Auditore Represents Pty Ltd Full time

    Job DescriptionWe are seeking an experienced Ecommerce Solutions Leader to join our dynamic team at Nick Auditore Represents Pty Ltd.As the ideal candidate, you will possess a deep understanding of digital sales strategies and the ability to deliver seamless online experiences across multiple brand platforms.Your key responsibilities will include leading the...

  • Ecommerce Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Huxbaby Full time

    PSA. Huxbaby, the celeb favourite childrenswear label loved by everyone from Khloe Kardashian to Hilary Duff is looking for an Ecommerce Coordinator to help spread the Hux magicIn this newly created role we are looking for a digital native to join our marketing team and contribute in the development and growth of Hux's ecommerce business locally and...

  • eCommerce Planner

    2 weeks ago

    Melbourne, Victoria, Australia Global Retail Brands Australia Full time

    We have an exciting newly created opportunity within Global Retail Brands, Australia's premier specialty kitchenware & homewares retailer, boasting a vast network of over 270 stores nationwide and over 150 locations globally. Reporting into the Head of Planning, we are actively seeking a dynamic eCommerce Planner to drive merchandise planning for our key...

  • Ecommerce Manager

    5 days ago

    Melbourne, Victoria, Australia Tennis Australia Full time

    Tennis Australia (TA) is one of the largest sport's governing body, entertainment and sports rights-holder, and media production houses in Asia-Pacific. TA has grown considerably in the past few years with continued expansion domestically, regionally, and globally. Renowned for hosting a world-class event, the Australian Open has seen shopping evolve into a...

  • Ecommerce Expansion Specialist

    5 days ago

    Melbourne, Victoria, Australia Riskified Full time

    About UsRiskified empowers businesses to achieve ecommerce success by removing risk. We partner with top brands and publicly traded companies selling online, providing guaranteed protection against chargebacks, fraud prevention, and customer retention solutions.Our team of ecommerce risk analysts, data scientists, and researchers developed Riskified's...

  • Ecommerce Strategist

    8 hours ago

    Melbourne, Victoria, Australia Mindshare Spain SA Full time

    Welcome to Mindshare Spain SA, where innovation meets performance. We're seeking an experienced Performance Enhancement Specialist to join our team and take our digital marketing efforts to the next level.In this key role, you'll be responsible for managing and developing a portfolio of clients, ensuring they achieve their desired outcomes through strategic...

  • eCommerce Acceleration Manager

    1 week ago

    Melbourne, Victoria, Australia Royal Canin SAS Full time

    Mars has an exciting opportunity for an eCommerce Acceleration Manager to join our Royal Canin (RC) Segment. Reporting to the Pet Specialty Retail Director, this role will lead and play a vital role in RC ANZ's eCommerce acceleration journey. The role will essentially inform, shape and lead the RC approach to all eCommerce priorities. Specifically, the role...

  • eCommerce Acceleration Manager

    2 days ago

    Melbourne, Victoria, Australia Mars, Incorporated and its Affiliates Full time

    Job Description: Mars has an exciting opportunity for an eCommerce Acceleration Manager to join our Royal Canin (RC) Segment. Reporting to the Pet Specialty Retail Director, this role will lead and play a vital role in RC ANZ's eCommerce acceleration journey. The role will essentially inform, shape and lead the RC approach to all eCommerce priorities....