Senior Account Manager

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Senior Account Manager

Primary Location: Perth, AU West Perth, WA, AU

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date:11/04/2026

Who we are?

Metso is a front runner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise.

Our Global Organisation strives on positive change to our World by offering sustainable solutions for their Mining equipment. Our people are highly motivated, self-automated and driven.

Our culture

Our values of high ambition always, customer in centre, getting it done together and being open and honest guide our everyday decisions and way of working. They are the guiding principles we expect everyone to act accordingly, and we believe that by living our values we will build a common, thriving culture.

Introduction and Team you will belong to

The successful applicant will play a crucial part in managing the allocated Key Account for the Metso Service Business line and achieving Sales targets. This will be achieved by establishing Key Account relationships at all key levels, along with assisting with problem solving on equipment and operational issues, resolving commercial issues, maintaining existing business, along with sourcing and developing new business and opportunities.

The Role Responsibilities:

• Responsible to deliver profitable business growth from allocated sites
• Responsibility to create the relationship with the key people at the site and share those with the organization, connecting key interfaces
• Focuses on aftermarket business, yet is able to identify the investment/capex opportunities and is responsible to convey the customer requirement to capex sales
• Plans and has full visibility to the activities of any Metso function.
• Seeks and coordinates for best resources and channels to be used for customer facing activities
• Understands customer business and is capable to discuss Metso added value
• Drives site sales activities together with cross organizational site account team and understands customer’s capex and operational expenditure related decisions and buying timetable
• Demonstrated experience in maintaining and actively utilizing a CRM system, ie Salesforce
• Drives account planning and implementation (strategy, relationship, site level budgeting, activity plan, sales roadmap and plan)
• Maintains and shares information of installed base, performance and shutdown schedules and plan
• Orchestrates Customer satisfaction surveys and closed loop activities and ensures continuous improvement activities
• Supports Accounts Receivable and payment collections
• Active member of the Market Area Key Account team

Additional Role Responsibilities (Above SAM Position):

• Provide leadership and mentorship to the wider sales team
• Drive safety & cultural initiatives across the region
• Posses the ability to structure and negotiate high value commercial agreements pivotal to business success
• Drive corporate engagement alongside KAM or sales director ensuring all tiers of the relevant account have engagement

The successful candidate will possess the following:

• Experience must include at leastfive years of direct selling and/or service to the Pilbara region.
• Proven track record in achieving sales targets.
• Intermediate understanding of accounting procedures including profit and loss, budgets and gross margins.
• Intermediate level of computer literacy in MS Office – Word, Excel and Powerpoint.
• Must have current motor vehicle license and passport.
• IT literacy and confidence in utilising CRM systems proactively and regularly.
• Must be able to travel up to 70% of the time by motor vehicle and comm