Customer Experience Technician

7 days ago

Adelaide, South Australia Haier Smart Home UK&I Ltd Full time

Customer Experience Technician page is loaded

Customer Experience TechnicianApply locations Adelaide, Australia time type Full time posted on Posted 30+ Days Ago job requisition id REQ-22376

The Role

Fisher & Paykel is an iconic Australasian brand, a global company with a strong design heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.

The Opportunity:

We recognise the unique skills of specialistAppliance Service Techniciansand we are now looking for a high calibre technician to join our Adelaide team. If you are sustainably minded, we want you to use your knowledge to repair appliances and/or air-conditioners quickly to work closely with our long-standing customers.

Would you like:

  • A competitive salary plus incentives
  • Tools of the trade - Van, Tools, Uniform, Phone etc
  • Continuous Training, Development and Support
  • Career Progression

You will carry out professional quality service repairs directly to our customers at their residence or in the workshop. A major benefit within this role is flexibility as it supports a "work out of home" model which means you do not have to travel each morning or night to the workshop.

Your Key Responsibilities:

  • Repair and fully test the operation of the product ensuring full customer satisfaction
  • Develop and maintain superior product knowledge through all training media, service manuals and training sessions
  • Complete all paperwork and documents related to service work and cash collection
  • Maintaining and managing van stock of spare parts inventory

Experience Required:

  • Electrical License or Restricted Electrical Workers License (Disconnect & Reconnect Appliances) preferred, industry experience as a minimum
  • Strong communication skills and strong PC skills
  • Provide premium customer service
  • Be self-motivated with a positive, friendly approachable nature

If you would like to help deliver us a premium customer experience and join a continuous growing and developing global company, please apply now and let's get you an interview

Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

Fisher & Paykel has been designing products since 1934 and has grown into a global company with products sold in more than 50 countries around the world.

The best innovators don't just understand technology, they understand people. We design technology that enriches and improves people's lives. By challenging conventional appliance design these world-first technologies have changed the way we live forever.

#J-18808-Ljbffr

  • Exceptional Customer Experience Technician Wanted

    3 days ago

    Adelaide, South Australia beBeeAppliance Full time $60,000 - $90,000

    Customer Experience Technician RoleThis entry-level position focuses on delivering exceptional customer service by providing high-quality appliance repair services.Candidates with electrical licenses or equivalent experience are preferred, but not required. A strong communication skillset and proficiency in PC applications are essential for this role.The Job...

  • Develop Your Career as a Customer Field Technician

    7 days ago

    Adelaide, South Australia beBeeTelecommunications Full time $77,330

    Customer Field Technician Trainee RoleThis is an exciting opportunity to embark on a traineeship program as a customer field technician. You will be working in the field to help customers connect to the internet, gaining valuable experience and skills along the way.The role involves working under the supervision of experienced technicians, learning the...

  • Trainee Customer Field Technician

    6 days ago

    Adelaide, South Australia Nbn™ Full time

    Job Expectationsnbn is seeking to attract more Women and First Nations individuals to join our ACCOM award-winning Customer Field Technician Traineeship Program. Our aim is to promote the right capability, increase cultural equality, and enhance the diversity of our operations teams, for the benefit of our workforce, customers, and communities.Our Field...

  • Customer Field Technician Trainee Role

    2 weeks ago

    Adelaide, South Australia beBeeTelecommunications Full time $77,330

    Customer Field Technician Trainee OpportunityThis role offers a chance to develop skills and knowledge in telecommunications technology, with the aim of becoming a certified customer field technician. The successful candidate will work as part of a team to connect customers to the internet, learn on the job, and gain hands-on experience.Work in the field,...

  • Customer Field Technician

    6 days ago

    Adelaide, South Australia Nbn™ Full time

    Job ExpectationsBe a part of transforming Australia's digital landscape as a Customer Field Technician. You'll make a real impact to 'every-day' Australians in this customer facing role where you'll get to see the happy faces you helpA bit about your roleAs a Customer Field Technician, located in Adelaide, you will play a vital role working on Customer...

  • Centre Technician

    5 days ago

    Adelaide, South Australia Pirtek Australia Full time

    **_THE COMPANY_**Pirtek is a strong performing national and international company that offers long term secure employment. Seeking a Centre Technician for the Pirtek Adelaide Service & Supply Centre.Proudly Australian, with over 43 years in the business Pirtek specialises in mobile "onsite" service and replacement of hydraulic and industrial hose and...

  • Customer Field Technician Adelaide

    5 days ago

    Adelaide, South Australia Nbn™ Full time

    Job Expectations- Be a part of transforming Australia's digital landscape as a Customer Field Technician. You'll make a real impact to 'every-day' Australians in this customer facing role where you'll get to see the happy faces you help- A bit about your role- As a Customer Field Technician, located in Adelaide you will play a vital role working on Customer...

  • Technician

    6 days ago

    Adelaide, South Australia Pedders Suspension & Brakes Full time

    **Date**: 14 Apr 2025**Location**:Keswick, South Australia, Australia, 5035**Company**:Pedders Shock Absorber Service Pty. LtdAbout UsPedders Suspension & Brakes is an Australian family owned and operated company with a long history and a strong future. Opportunities to become specialists, work with quality products and people, and obtain career progression...

  • Customer Field Technician Adelaide

    4 days ago

    Adelaide, South Australia Nbn™ Full time

    Job ExpectationsBe a part of transforming Australia's digital landscape as a Customer Field Technician. You'll make a real impact to 'every-day' Australians in this customer facing role where you'll get to see the happy faces you helpA bit about your roleAs a Customer Field Technician, located in Adelaide, you will play a vital role working on Customer...

  • Service Technician

    4 days ago

    Adelaide, South Australia Essential Hr Full time

    Competitive perks: Above-average salary, fully equipped vehicle & laptop- Family-like culture: Valued and supported as part of the close-knit team- Impactful work: Technicians contribute directly to Propak's success**About the company**:Propak Industries is a leading provider of packaging and machinery solutions, specializing in innovative and sustainable...