Global Facilities Lead

Join us on our mission to make a better world of work.

Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world's top private cloud companies by Forbes and most innovative companies by Fast Company.

As our Global Facilities Lead, you'll be the driving force behind creating an environment where our Campers can do their best work.

This role encompasses real estate planning, facilities operations, workplace experience, compliance, ESG strategies and Occupational Health & Safety (OH&S). You will ensure our work environments are safe, compliant, and conducive to productivity, reflecting our culture and commitment to excellence.

From managing day-to-day facility operations to ensuring sustainability initiatives are in place, your work will shape how our offices feel and function. Whether it's streamlining processes, supporting workplace safety, or championing a seamless hybrid work experience, your impact will be felt across our global hubs.

• Oversee facilities operations across our 8 hub locations, ensuring workspaces are well-maintained, safe, and set up for success.
• Develop and maintain a comprehensive real estate strategy and management plan that supports our growth, culture, and environmental goals. Identify, lease, and manage office spaces, ensuring they align with our long-term objectives and community engagement principles.
• Partner with People Experience, IT, and Workplace teams to create an inclusive, flexible, and engaging office environment. Select, negotiate, and manage contracts with third-party service providers and vendors.
• Manage vendor and lease/landlord relationships, from maintenance providers to office supply vendors, ensuring top-notch service and cost-effectiveness.
• Support sustainability efforts, ensuring our physical spaces align with our ESG commitments.
• Implement workplace safety policies, making sure our Campers have an environment where they feel supported and secure. Ensure adherence to all regulatory requirements, including health, safety, and environmental standards.
• Risk & Continuity Management: Identify, manage, and escalate risks and ensure business risk and continuity strategies are in place.
• Space Planning & Utilisation: Optimise space allocation and ensure efficient use of company facilities.

Must-Haves: Experience in facilities operations or office management within a dynamic, fast-paced environment managing maintenance services, refurbishments and relocations.
Experience in facilities strategy development and execution: Ability to develop and execute strategies in collaboration with other teams, including People Experience, and aligning office operations with broader organizational objectives like growth, culture, and environmental goals.
Technical knowledge: A good understanding of building systems (HVAC, electrical, plumbing, etc.), maintenance procedures, and safety regulations.
Budgeting and financial management skills: Demonstrated ability in managing budgets, controlling costs, and making financial decisions that benefit an organisation.
Proactive problem-solving skills: When something goes wrong, you're the first to jump in and find a solution.
Ability to manage multiple vendors and stakeholders, ensuring smooth day-to-day operations.
Flexibility and Adaptability: Given the global context, flexibility in managing offices in different timezones and adaptability to various regulatory and cultural environments. Additionally, able to work outside of office hours to support maintenance activities that cannot be conducted during normal business hours.
A proactive, service-oriented mindset, always looking for ways to make the workplace experience better for others.

Nice-to-Haves:

Experience working in a tech or high-growth environment.
Knowledge of health & safety regulations across multiple regions.
Experience managing real estate across multiple regions.
Passion for ESG, sustainability and employee experience, with a keen eye for improving how we work.

We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:

• Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success.
• Programs, coaching, and budgets to help you thrive personally and professionally.
• Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people.
• Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work.
• Team budgets dedicated to team building activities and connection.
• Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time.
• Extended year-end breaks: An extended refresh period at the end of year.
• Excellent parental leave and in work support program available from day 1 of joining Culture Amp.
• 5 Social Impact Days a year to make a positive impact on the community outside of work.
• MacBooks for you to do your best & a work from home office budget to spend on setting up your home office.
• Medical insurance coverage for you and your family (Available for US & UK only).

Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place.

We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.

We strongly encourage you to apply if you're interested: we'd love to know how you can amplify our team with your unique experience

Thank you for taking the time to read this advert. If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding Germany). Please watch this video from our amazing DEI Leader, Aubrey Blanche to share more on why we collect the data and how we will use it.

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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