Front of House Coordinator

3 days ago

Melbourne, Victoria, Australia TBWA\Australia Full time

Direct message the job poster from TBWA\Australia

The Front of House Coordinator IS the first and last point of reference for all our prospects, clients, employees and future employees, setting the tone of our culture and creating an experience through their interactions. Their strong, bubbly and sunny personality make them stand out from the crowd. They are also smiley, sparky, confident, and able to manage their tasks with autonomy.

The Front of House Coordinator is always full of initiative, not afraid to pitch in, loves to move around the agency at full speed to get a job done.

Front of House
  • Greet guests and staff confidently and personably, on first name terms (where possible) - whether in person or over the phone
  • Provide guests with refreshments whilst waiting for their host(s)
  • Manage incoming calls and emails – answering in a timely, polite and warm manner
  • Perform general administration duties, helping the Management Team when there's capacity and when it's not detrimental to Front of House duties/ tasks
  • Help all staff with meeting room bookings and management
  • Keep the agency consistently clean, tidy and well-maintained – including the Front of House, kitchens and communal areas
  • Understand the roles occupied by everyone in the agency: who works in what team, and who is to be contacted on matters such as recruitment and new business
Office Management
  • Order weekly inhouse food and drink supplies for the Collective ensuring the correct levels are ordered at the correct time, in the most cost-effective way.
  • Restocking fridges in the dining areas, across all three floors.
  • Booking travel arrangements for staff travel
  • Ensure meeting rooms are stocked with pens / pads / post its and clean cutlery and crockery – each meeting room will be cleared out after every meeting and a stock of the meeting room cupboard will be completed weekly
  • Help the Head of Experience to manage building maintenance requests
  • Organise catering for meeting / events – finding the best quality, and most cost-effective options
IT Support
  • Learn about boardroom equipment to support staff with troubleshooting and meeting set ups
  • Learn to book and manage boardroom calendars via Office365 platforms
  • Learn and manage office displays with relevant content
WHAT YOU'LL BRING TO TBWA
  • You're organised, friendly, confident and love to greet people with a smile.
  • You have excellent communication and interpersonal skills.
  • You love to build rapport with everyone, employees and clients.
  • You like to be busy, be on your feet and spin many plates at the same time.
  • You can think on your feet and find solutions to unexpected challenges is crucial in a fast-paced environment.
  • We're not looking for previous experience in an advertising agency, but if you do have this experience, it's a bonus
Seniority level

Entry level

Employment type

Full-time

Job function

General Business and Other

Industries

Advertising Services and Office Administration

#J-18808-Ljbffr

  • Front Desk Coordinator

    3 days ago

    Melbourne, Victoria, Australia State of Victoria Full time

    About This PositionWe are seeking a highly skilled and enthusiastic Front Desk Coordinator to join our team in the North West Metropolitan Area. As a Front Desk Coordinator, you will be responsible for providing excellent customer service to clients of the Department of Justice and Regulation, as well as coordinating front of house administrative...

  • Front of house

    12 hours ago

    Melbourne, Victoria, Australia BUCHAN CAVES HOTEL Full time

    About Buchan Caves HotelMore than just a pub, Buchan Caves Hotel is a historic landmark and the heart of the local community. Originally established in 1882 and rebuilt in 2016, we provide a warm and welcoming space for locals and visitors alike.We're looking for an energetic and customer-focused Front of House team member to provide top-notch service in...

  • Front of House Supervisor

    4 days ago

    Melbourne, Victoria, Australia Lloyd Connect Full time

    Join a top-tier law firm as their Front of House Supervisor. This is a Front of House Supervisor role with a difference as you will only work Monday to Friday day shift (no weekends), with paid overtime for any evening functions, and you'll never work another Christmas Day or NYE again What more could a true hospitality professional want? This is a role that...

  • Front of House Supervisor

    4 days ago

    Melbourne, Victoria, Australia TOLVA Pty Ltd Full time

    About the RoleThis Front of House Team Leader position is perfect for someone who enjoys working in a fast-paced environment and has excellent communication and problem-solving skills.ResponsibilitiesManage and lead the front-of-house team.Provide exceptional customer service and resolve any issues promptly.Maintain a clean and organized work...

  • Front of House Team Lead

    4 days ago

    Melbourne, Victoria, Australia LGT – Private Banking und Asset Management Full time

    About the RoleWe are seeking a highly skilled and experienced Front of House Supervisor to join our team. In this role, you will be responsible for providing exceptional customer service, managing the front desk and kitchen operations, and ensuring a smooth experience for our clients and staff.Key ResponsibilitiesClient Experience: Provide a warm and...

  • Front of House Team Supervisor

    3 days ago

    Melbourne, Victoria, Australia Hospitality Recruits Full time

    We are seeking a highly skilled Front of House Team Supervisor to join our team at Hospitality Recruits. This role involves managing the front of house team and overseeing the day-to-day running of restaurant(s) located in a boutique hotel in Melbourne.Key Responsibilities:Manage the front of house team effectively.Oversee the day-to-day running of the...

  • Front of House Director

    4 days ago

    Melbourne, Victoria, Australia TGI Fridays Full time

    Your Key Duties:The Front of House Director will be responsible for the following key duties:Lead a team of up to 60 staff, including overseeing the head chef, to ensure seamless restaurant operations.Manage rostering, on-shift leadership, and staff training to maintain high service standards.Control stock and costs while maintaining top-notch food hygiene...

  • Front of House Assistant

    4 days ago

    Melbourne, Victoria, Australia Grill'd Full time

    **A Fun Hospitality Experience**Join our fast-paced, fun, and customer-focused dining environment, where teamwork and quick service go hand in hand.You'll take pride in delivering exceptional customer service with a fun and friendly vibe, from the front of house to the kitchen.**Required Skills and Qualifications:**While previous experience in a...

  • Hospitality and Front Desk Coordinator

    4 days ago

    Melbourne, Victoria, Australia LGT – Private Banking und Asset Management Full time

    About the RoleWe are seeking a highly skilled and experienced Front of House Supervisor to join our team. In this role, you will be responsible for providing exceptional customer service, managing the front desk and kitchen operations, and ensuring a smooth experience for our clients and staff.Key ResponsibilitiesClient Experience: Provide a warm and...

  • Aboriginal Housing Coordinator

    7 days ago

    Melbourne, Victoria, Australia Department of Families Fairness and Housing Full time

    Job SummaryThis is an exciting opportunity for a high-performing individual to support in promoting and coordinating home ownership opportunities within the Aboriginal Housing and Homelessness Branch.

  • Front Desk Coordinator

    4 days ago

    Melbourne, Victoria, Australia Lancemore Group Full time

    We are seeking a Front Desk Coordinator to join our team at Lancemore Crossley St. Melbourne.Main DutiesCoordinate front desk operations, including check-in and check-out processesManage guest reservations and room allocationsRespond to guest inquiries and resolve any issues promptly

  • Front Desk Coordinator

    4 days ago

    Melbourne, Victoria, Australia Launch Housing Limited Full time

    Job SummaryWe are seeking an Administrative Assistant to join our Housing Services team at Launch Housing Limited. In this role, you will provide administrative support to our staff and clients, ensuring the smooth operation of our facilities and services.Key responsibilities include:Providing exceptional customer service to our tenants and...

  • Front Desk Coordinator

    4 days ago

    Melbourne, Victoria, Australia North Western Melbourne Primary Health Network Full time

    About the RoleThis is an exciting opportunity for a skilled Front Desk Coordinator to join our dynamic team in Docklands, Melbourne.You will be responsible for managing front desk operations, including answering phone calls, responding to emails, and greeting visitors.

  • Front Desk Coordinator

    7 days ago

    Melbourne, Victoria, Australia ClearCompany Part time

    Welcome to ClearCompany, where we pride ourselves on delivering unparalleled guest experiences. We're seeking a highly skilled and organized individual to join our team as a Front Desk Coordinator.This role is responsible for coordinating front desk operations, managing guest interactions, and ensuring seamless check-in/check-out processes. Key...

  • Front Office Administrator

    3 days ago

    Melbourne, Victoria, Australia TBWA\Australia Full time

    **Overview of the Role**: We are seeking a highly organized and friendly individual to fill the position of Front of House Coordinator at TBWA\(en). This role is perfect for someone who enjoys interacting with people, managing tasks with autonomy, and creating a positive experience for clients and employees.The ideal candidate will be responsible for...

  • Front of House Operations Manager

    4 days ago

    Melbourne, Victoria, Australia LGT Group Full time

    Job DescriptionLGT is the largest Private Banking and Asset Management group in the world owned by an entrepreneurial family. As the family office of the Princely House of Liechtenstein, we have years of experience managing sizeable sums of assets.Your Key ResponsibilitiesMaintain inventory for food and kitchen supplies, ensuring everything is fully stocked...

  • Front of House Team Member

    4 days ago

    Melbourne, Victoria, Australia Stamford Hotels and Resorts Full time

    Job Summary:This full-time Porter/Concierge opportunity at Stamford Plaza Melbourne presents a chance to be part of a dynamic team dedicated to delivering exceptional customer experiences. Reporting to the Front Office Manager, the ideal candidate will possess excellent interpersonal skills and be able to work collaboratively to achieve set objectives.Key...

  • Front Office Coordinator

    4 days ago

    Melbourne, Victoria, Australia The Royal Women's Hospital Full time

    We are seeking an experienced Receptionist to provide front of house reception and clerical support to our busy Medical Imaging department.Key ResponsibilitiesProvide excellent customer service to patients and their families, staff and visiting specialists;Manage daily paperwork flow and ensure appointments and bookings are consistent with policies for...

  • Front Office Coordinator

    4 days ago

    Melbourne, Victoria, Australia Nulsen Disability Services Full time

    We are seeking an experienced Front Office Coordinator to join our Melbourne office on a full-time basis. As the face of our firm, you will be responsible for delivering exceptional customer service and ensuring the smooth day-to-day operation of our reception area.About UsNulsen Disability Services is a leading national provider of disability support...

  • Front Desk Coordinator

    4 days ago

    Melbourne, Victoria, Australia Bighornlaw Full time

    Job Title: Front Desk CoordinatorWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Bighorn Law. As the first point of contact for our firm, you will play a crucial role in ensuring a welcoming and professional experience for all visitors and callers.Key Responsibilities:Greet clients and visitors in a warm and...