Operational Specialist
10 hours ago
Brunae Body is one of Australia's fastest-growing tanning and suncare brands, trusted by over 150,000 customers worldwide. We're on a mission to help people achieve their glow in less time in the sun, with premium formulas that merge skincare and tanning. As we continue our rapid expansion into global markets and retail partnerships, we're looking for a detail-oriented, proactive Operations Specialist to keep our supply chain running smoothly and ensure customers get the Brunae experience seamlessly.
About Brunae BodyBrunae Body is one of Australia's fastest-growing tanning and suncare brands, trusted by over 150,000 customers worldwide. We're on a mission to help people achieve their glow in less time in the sun, with premium formulas that merge skincare and tanning. As we continue our rapid expansion into global markets and retail partnerships, we're looking for a detail-oriented, proactive Operations Specialist to keep our supply chain running smoothly and ensure customers get the Brunae experience seamlessly.
Role OverviewThe Operations Specialist will play a critical role in managing our global supply chain, inventory, and logistics processes. You'll work closely with our 3PL partners, manufacturers, and internal team to ensure our products are always available, our systems run smoothly, and our customers receive their orders on time.
Key Responsibilities3PL Coordination & Order Support
- Act as the main point of contact with our global 3PL partners (AU, USA, UK, EU).
- Monitor and resolve order issues, delays, and discrepancies.
- Ensure SLAs and customer delivery expectations are met.
Inventory Management & Demand Planning
- Track inventory levels across multiple markets and warehouses.
- Forecast demand based on sales trends, marketing campaigns, and seasonality.
- Identify potential stock-outs and recommend proactive solutions.
Procurement & Ordering
- Raise and manage purchase orders with manufacturers and suppliers.
- Coordinate inbound shipments, customs clearance, and freight forwarding.
- Negotiate lead times and ensure production schedules align with demand
Systems & Process Management
- Manage and optimise our stock management system (Cin7).
- Maintain accurate stock reconciliations and reporting.
- Develop and refine SOPs to improve efficiency across operations.
Cross-Functional Support
- Partner with marketing and sales teams to plan inventory for new product launches and promotions.
- Support finance with accurate COGS, landed cost, and margin reporting.
- Assist with compliance and documentation requirements for international distribution.
Continuous Improvement
- Identify bottlenecks and implement process improvements.
- Suggest and execute strategies for cost savings in logistics and supply chain.
- Drive automation and system adoption across operations.
- 2–4 years' experience in operations, supply chain, or logistics (preferably in eCommerce or FMCG).
- Strong understanding of 3PL management, inventory planning, and procurement.
- Hands-on experience with stock management systems (Cin7 experience highly desirable).
- Data-driven with strong Excel/Google Sheets skills.
- Organised, detail-oriented, and proactive in solving problems.
- Strong communication skills to liaise with suppliers, logistics partners, and internal teams.
- Thrive in a fast-paced, high-growth start-up environment.
- Entry level
- Full-time
- Management and Manufacturing
- Personal Care Services
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