Client Engagement Coordinator

1 week ago

Sydney, New South Wales, Australia NOVA Entertainment Full time

Salary: Hands On / Broad Scope / Out of Hours on Occasion

NOVA Entertainment is Australia's fastest growing audio entertainment business, creating experiences loved and shared by audiences. NOVA Entertainment owns and operates the Nova Network, the most listened to metro network in Australia, which includes Nova 96.9 Sydney, Nova 100 Melbourne, Nova 106.9 Brisbane, Nova 93.7 Perth and Nova 919 Adelaide, in addition to Australia's premium intimate live music brand, Nova's Red Room.

NOVA Entertainment also owns and operates Australia's feel-good station, smooth fm in Sydney, Melbourne, Brisbane, Adelaide and Perth, the talk station FIVE aa in Adelaide, Star 104.5 on the NSW Central Coast and the DAB+ stations - smooth fm, smooth Relax, smooth 80s, smooth Vintage, Nova Throw Backs, Nova 90s, Nova Noughties and Coles Radio.

The company's broadcast offering is complemented by a range of on-demand assets across digital, social, mobile, including the NOVA Entertainment Podcast Network, which brings together the largest stable of accessible talent in the country to create a suite of quality podcast content that connects audiences and brands.

Our values are integral to how we are. We believe in creating and working in an environment that supports Unwavering Unity, Relentless Curiosity and Radical Empathy.

The Opportunity

We are excited to be welcoming the newest member of the Nova family into our Sydney Commercial Sales team as a Client Engagement Coordinator. Broadly, this is a crucial role in maintaining and enhancing relationships with Nova Clients through a variety of methods including Brand Events, Immersive Experiences and Entertainment. The Client Engagement Coordinator plays a crucial role in maintaining and enhancing relationships with NOVA Clients through a variety of methods including but not limited to brand events, immersion and dining.

Working closely with internal and external stakeholders, your key responsibilities will include:

  • Working closely with the Internal Commercial teams to maximise all assets and opportunities to maintain and enhance our client relationships.
  • Manage tracking of allocated budgets, allowances, and dining allocations and establish a close working relationship with finance to ensure all budgets, invoices and costs are reconciled on a regular basis.
  • Continually work to develop client engagement strategies and lead the implementation of these changes.
  • Proactively use Blue Sky thinking to actively create client experiences beyond the standard and larger scale events.
  • Proactively seek to deliver innovation in solutions across all aspects of your role beyond initial ideation to deliver on objectives, fit budget requirements and changing market circumstances.
About You:
  • You are a detail-oriented person who leaves no stone unturned and takes pride in ensuring the events and experiences you organise delight our clients and are executed seamlessly.
  • You have a calm and professional approach to your work giving confidence to your stakeholders that if anything goes awry, you have the maturity to be solutions-focused.
  • You can work autonomously and are known for managing your time well and ability to work across multiple projects.
  • The business' engagement strategy is constantly evolving and changes to meet the needs of the business and local market, and you can confidently and quickly adapt to meet those changes.
  • Proven capability to manage budgets, guest lists and event logistics (this role whilst a manager role does not involve managing direct reports).
  • A self-motivated individual that can work both autonomously and collaboratively and take direction when required.
  • Skilled in Microsoft Office suite (advanced excel skills desirable) / Canva skills and ability to create presentations and scripting that will WOW your stakeholders is desirable.
  • Fantastic verbal and written communication skills.
  • Are able and happy to work outside of standard hours to deliver on events that fall across evenings and weekends.
  • This is a high-profile role that will lead to personal and professional career development in a market-leading Broadcast Media powerhouse.
  • Our Sales Teams are highly collaborative, and we are a team that is on-site 5 days a week – workplace flexibility can be offered depending on business needs.
  • Access to health and wellbeing initiatives (Nova's Life+ & Employee Assistance Program, mental health training programs, discounted memberships etc).
  • Frequent staff lunches, survey celebrations & an in-house bar
  • Dog friendly Workplace.
  • Access to the BEST events in town (Nova Red Room anyone?)
  • Plus, a whole lot more
HOTTIP

You will be asked about our audio products and what you love about NOVA so make sure you log into the Nova Player.

Nova Entertainment Diversity & Inclusion Commitment:

The Aim:

Promote a diverse workforce that invites people of all backgrounds to work and grow with us in their own unique way.


• Providing a work environment that embraces and values Diversity, Equity, and Inclusion.


• Supporting candidates that may have diverse needs by providing reasonable adjustments ensuring each candidate can put their best efforts into their application.

@welcomehereproject #FollowTheRainbow #ACONWelcomeHere

What's Next?

Please submit an up-to-date resume and cover letter outlining why you feel you are suitable for this role.

Our interview process will involve a telephone interview initially followed by up to 2 face-to-face interviews and a Presentation to a panel. 2 Reference checks will be sought as a part of the recruitment process.

Please reach out during the application process if you think you may require any considerations for the recruitment process.

#J-18808-Ljbffr

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