Site Supervisor Swim School

Here at CBCity

The City of Canterbury Bankstown is one of the largest Councils in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents.

We are seeking a passionate and experienced Site Supervisor – Swim School to lead the daily operations of our Swim School programs across CBCity leisure and aquatic centres.

In this hands-on leadership role, you'll ensure the consistent delivery of high-quality, safe and engaging programs while supporting a team of instructors and duty staff. You'll also play a key role in promoting our swim school, driving participation, and ensuring customer satisfaction.

Duties will include but not be limited to:

• Coordinate daily Swim School operations across multiple aquatic centres
• Supervise instructors, duty managers, and deck supervisors to ensure quality and safety
• Maintain swim school records, systems and customer information
• Support program development including school programs and holiday activities
• Assist in recruiting, training and mentoring staff
• Respond to customer feedback and maintain high service standards
• Achieve occupancy and performance targets
• Promote the program and uphold the CBCity Swim School brand

For a full list of duties, review the position description.

• Austswim or Swim Australia qualification in Teacher of Swimming and Water Safety
• Senior First Aid Certificate and current CPR
• Working with Children Check and Class C Driver's Licence
• Demonstrated experience in the delivery of large-scale swim programs
• Strong leadership and staff management skills
• Excellent organisational and time management ability
• High-level customer service and problem-solving skills
• Availability to work flexible hours, including weekends as required

Desirable: Assessing or coaching qualifications and a Certificate IV in Training and Assessment

The salary for this opportunity starts at $82,701 (Grade F, Step 1) plus 12% super

Salary information for all steps within the designated Grade is available.

• Temporary full-time opportunity within a supportive team
• Lead a community-focused, high-impact aquatic program
• Access to training, development and career progression
• Work across multiple modern aquatic centres
• Enjoy Local Government conditions including leave and wellbeing benefits

For more information, please contact James Colquhoun (Team Leader Swim School) at james.colquhoun@cbcity.nsw.gov.au

You will need to submit your application via the 'Apply' button below and create a login using your email address and upload a:

• Resume
• Cover Letter addressing the selection criteria within the position description and explaining your suitability for the role

Applications close: 22 September 2025

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at recruitment@cbcity.nsw.gov.au

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.