Store Leadership Opportunity

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For over 60 years, we've has been helping customers create better living experiences through quality kitchen, bathroom and laundry solutions. Customers choose e&s for the expert advice and outstanding service from our team across our expanded state-wide locations. We are a proud, honest, and respectful employer and we are people first.

We are now excited to be part of the JB Hi-Fi Group which gives us the added strength and support of one of Australia's leading retailer groups. If you love retail as much we do, we're excited to hear from you.

What you can expect when you join e&s in a leadership role:

• A strong sense of belonging: When you feel part of something, you perform at your best – in your own way.
• Empowerment: You'll be trusted to lead with confidence, make decisions that drive results, and create a culture of excellence on the showroom floor.
• A dynamic and rewarding environment: We're serious about customer experience, but we also know how to have fun along the way.
• Outstanding earning potential: A competitive base salary with a sales incentive program that rewards both individual and team success.
• Generous staff discounts across our premium product range.
• Five weeks of annual leave offered after five years of continuous service.

What the role involves:

You'll be a key leader responsible for the performance, culture, and day-to-day operations of the store. Your focus will include:

• Driving a customer-first culture where every interaction is personal, professional, and memorable.
• Coaching and developing a team of Sales Consultants to deliver consistently high performance and customer satisfaction.
• Leading by example – actively engaging with customers on the floor, consulting on premium kitchen, bathroom, and laundry solutions.
• Overseeing key store operations including team scheduling, performance management, showroom presentation, and adherence to processes.
• Working closely with internal departments to ensure seamless product delivery, installation, and after-sales care.
• Contributing to store strategy and sales performance while fostering a positive, collaborative team environment.

What we're looking for:

• Proven experience leading teams in a fast-paced, customer-focused retail or sales environment.
• A hands-on leader who leads from the front and thrives on building capability within a team.
• A strong commercial mindset with the ability to drive results while maintaining a premium customer experience.
• Excellent time management, organisation, and problem-solving skills.
• Someone who genuinely enjoys coaching others and celebrating team wins.

Please note this role involves weekend work on a rotating roster.

Showroom location possibilities include: Chadstone, Hawthorn, Prahran & Abbotsford. Showroom location for this position will be discussed during your application.

If you're passionate about leadership, love delivering outstanding customer experiences, and want to work for a business that knows it's only as strong as its people — we'd love to hear from you.

e&s is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. If you require any accommodation or want to find out more, please don't hesitate to reach out to careers@eands.com.au

Please note that only shortlisted candidates will be contacted for an interview.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionManagement and Sales
• IndustriesRetail

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