Expedition Team Coordinator

3 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

Based in Australia (Sydney Headquarters preferred)

Join us at Aurora Expeditions as an Expedition Team Coordinator, where you'll play a pivotal role in shaping the teams that deliver unforgettable voyages to our passengers. Working closely with the Expedition Team Manager, you'll assist with recruitment, retention, and engagement efforts to ensure our teams embody Aurora's cultural values and commitment to sustainability. From identifying skilled team members to coordinating seamless onboarding processes, you'll be at the forefront of building cohesive, high-performing teams focused on passenger satisfaction.

In addition to recruitment, this role encompasses a range of administrative responsibilities essential for supporting our team members throughout their journey with us. You'll coordinate contracts, facilitate feedback reporting processes, and oversee resource development, ensuring comprehensive support before, during, and after each stint of work. Your attention to detail and commitment to excellence will be instrumental in maintaining efficient communication channels, disseminating information promptly, and addressing inquiries effectively, all while upholding Aurora's standards of inclusivity and equality.

As part of the Aurora family, you'll collaborate closely with cross-functional teams and key stakeholders to ensure the smooth operation of our expeditions. Your dedication to stakeholder management and collaboration will be essential in ensuring each voyage meets regulatory requirements, fulfills passenger expectations, and upholds Aurora's reputation for quality expeditions and sustainability.

About You

We're seeking a dynamic individual with 3+ years of experience in the travel industry, particularly in recruitment or scheduling, with a strong preference for cruise or adventure travel experience. Proficiency in MS Office, especially Excel, is essential, along with experience using CRM systems (Salesforce preferred). A proactive attitude, passion for sustainability, and respect for natural and cultural environments are key. Ideally, candidates will have tertiary education in business administration or a related field, and previous experience or knowledge of adventure / expedition travel to Polar destinations is highly regarded. A broad knowledge of destinations and an international travel background would also be advantageous.

What's on offer

Work for a purpose-driven, B Corp Certified business

A truly innovative Australian owned company with an exciting product offering

Collaborative and dynamic globalised team

Fitness benefits and volunteering policy

This role is available now and interviews will commence immediately. If you are suitable for this position please submit your Cover Letter addressing all of the criteria for this position as well as your CV.

Role Type

Company Overview

Aurora Expeditions is an Australian-owned adventure company specialising in small-group voyages to the Polar Regions and other wild, remote destinations for the past 30 years. A world leader in expedition cruising, we offer passengers the chance to have an intimate experience of the destination, with the support of passionate experts in their field and flexible, innovative itineraries. We continuously look for experienced, dynamic and passionate team members. We strongly encourage diverse candidates to apply, including women, Aboriginal and Torres Strait Islander people, people from multicultural backgrounds, people with disability, young people and people over 45 years old.

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