Sales Consultant

4 weeks ago

Perth, Western Australia Cullen Jewellery Full time

Founded by Jordan Cullen in 2018, Cullen Jewellery is an ethical fine jewellery brand that combines traditional craftsmanship with modern technology. We prioritise sustainability, using 100% carbon-neutral lab-grown diamonds and supporting global environmental initiatives. Our focus on exceptional customer experiences and building lasting relationships sets us apart, helping clients make confident, informed decisions.

About the position:

As a sales consultant, you will provide bespoke and informative consultations to clients, helping them discover or design their dream pieces, whether in person or through online consultations. This is a part-time, permanent position at our beautiful showroom in Perth with the following working hours:

Monday 9am-5pm
Thursday 11am-7pm
Friday 11am-7pm
Saturday 8am-4pm

If you already have a passion for jewellery, or simply love working with people and are keen to learn all about jewellery and diamonds, we'd love to hear from you

Key Responsibilities include:

  • Through in-person and online consultations, you'll be assisting clients in selecting jewellery, offering personalised advice and education, guiding them through the customisation process, and preparing independent custom quotes;
  • Coordinate aftercare services consultations including resizing, repairs, and lifetime warranty claims, with a fast turnaround and high client satisfaction;
  • Promoting Cullen Jewellery's commitment to ethical practices and community initiatives;
  • Participating in the daily setup and opening of the showroom, and ensuring the cleanliness of consultation desks and other showroom areas;
  • Completing ad-hoc tasks such as stock takes, changing product displays, and managing postage tasks as required.

What are we seeking?

  • Proven experience in a sales or customer service role, ideally within the premium jewellery or retail industry;
  • High attention to detail and commitment to providing exceptional client experiences;
  • Strong organisational and time management abilities, with the ability to work flexibly and adapt to changing priorities and processes;
  • Ability to work effectively as part of a team to achieve common goals;
  • The right to work in Australia;
  • Capacity to work on the provided roster consistently.

What we offer:

In addition to a competitive remuneration package, and the ability to work in a beautiful office location in the heart of Perth, we offer all our team members a range of benefits including:

  • A supportive and collaborative work environment;
  • An Employee Assistance Program for you and a family member to utilise;
  • Generous staff and family/friend discounts;
  • Team events and initiatives included as part of our wellbeing program;
  • Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name;
  • The opportunity to join a growing company with a global presence – you really can take your career anywhere

If this part-time opportunity sounds like your next challenge, complete your application by clicking on the apply now button and we will be in touch.

Agencies, thanks for thinking of us – but we have this one covered

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