Support Worker

Support Worker - Women Homelessness Services

Uniting Parramatta, New South Wales, Australia

Permanent part-time opportunity, minimum of 22.80 hours per week, within the Parramatta local government area (with inactive sleepovers) to provide safe and appropriate temporary accommodation for vulnerable young expectant mothers in the Parramatta area.

The role is designated for a female under section 31 of the Anti-Discrimination Act.

Key Details

• Schedule: Tuesday and Wednesday, 3:30pm–11:30pm with inactive sleepover until 7:30am (sleep onsite); Sunday 7:30am–3:30pm.
• Salary: SCHADS Level 3.1 $38.65 per hour with salary packaging benefits up to $18,550 per year plus penalty rates, sleepover allowance, and 12% superannuation.
• Penalty rates will be paid for shifts worked outside of core hours.
• On-call assistance is available.

For more information, read the Support Worker SHS Position Description.

About the Role

As a Support Worker, you will be working across our Homeless and Community Services (HCS) focusing on our Young pregnant mums programs. You'll manage the house and provide high-quality support to clients at risk of or experiencing homelessness (including cooking and household chores). You'll help break the cycle of homelessness through personalised support, advocacy, and skill development.

Key Responsibilities

• Advocate for client choice and support independence.
• Monitor and review case plans with the case manager.
• Assist with intake and assessment of clients and maintain reports/clients' files.
• Provide trauma-informed support to individuals who have experienced trauma.
• Maintain high standards of conduct and performance.
• Ensure seamless service delivery and coordinate communication.
• Engage in team meetings, performance management, and continuous improvement.
• Adhere to Uniting's values, policies, and procedures.
• Promote a safe and inclusive working environment.
• Transport of clients when required.
• Provide general administration support.

Qualifications and Experience

• The role is designated for a female under section 31 of the Anti-Discrimination Act.
• Certificate IV in Community Services, Mental Health, Youth Work, or a relevant field.
• First Aid Certificate.
• Driver's Licence.

Experience

• 2+ years of experience working with homelessness, youth, women's and children's mental health.
• Proficiency in working with vulnerable populations.
• Knowledge of best practices for Specialist Homelessness funded Services.
• Computer skills for timely and accurate client information.

Even Better

• Identify and Respond to Risk of Harm training
• Cultural Awareness training
• Mental Health First Aid

What We Offer You

• Salary packaging up to $18,550 per year (tax savings).
• Training from Day 1 including buddy shifts.
• $500 referral bonus for referring a friend who joins Uniting.
• Discounted gym memberships via Fitness Passport.
• Extensive opportunities and training for professional growth.
• Supportive and inclusive work environment.
• Access to U rewards program with exclusive discounts and cash-back.

How To Apply

If this opportunity is of interest, click the Apply button in this ad, fill out your details, and submit. We encourage applications from people who identify as part of the Australian Aboriginal and/or Torres Strait Islander Community.

What To Expect

Employment with Uniting may require a National Police Check, Reference Checks, WWCC, Driver's Licence, and First Aid Certificate.

For questions, contact Sarah from Uniting's Talent Acquisition Team at stabu@uniting.org.

About Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn't just something we value – it's how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.

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