NAP Program Coordinator

4 weeks ago

Melbourne, Victoria, Australia Melbourne Airport Full time

We currently have an exciting new opportunity for a dynamic and enthusiastic Noise Amelioration Plan (NAP) Program Coordinator to join our Strategy, Planning and Community team.

This role will support development, consultation and submission of Melbourne Airports proposal for delivering noise amelioration that secures approval of the Federal Minister for Infrastructure by September 2026. The proposal is the first of its kind in Australia, subject to some important constraints and being designed with significant information gaps. Success will require a Coordinator who is a quick learner, adaptable and capable of exercising initiative.

Melbourne Airport is at the forefront of a dynamic expansion, poised to support the city's ascent to become Australia's largest city within the next decade. As we soar towards new heights, we're embarking on ambitious projects, including the development of a third runway, state-of-the-art terminals and major business park projects creating unparalleled opportunities for growth and innovation. Join us in shaping the future of aviation as we propel Melbourne Airport towards becoming Australia's favourite Airport destination.

Key responsibilities:

The role's duties and accountabilities include, but are not limited to:

Noise Amelioration Plan (2025 -2026)

During this phase the NAP&P Coordinator will be responsible to:

  • Support research and benchmarking initiatives – including liaising with expert consultants to gather data that is informative and can be used for both internal and external education purposes
  • Interface with other internal workstreams towards the development of their deliverables that are needed by NAP&P – particularly the 'Noise Sharing Plan', Eastern Extension Project and Master Plan 2027 teams
  • Work closely with the communications and engagement teams to deliver collateral and events that effectively disseminate quality information about NAP&P to the public (in-person and online)
  • Coordinate and record consultations between the Head of NAP&P and external stakeholders/representatives
  • Assist collation and drafting of the submission for Ministerial approval
  • Administration of contract, budget and reporting processes.
Noise Amelioration Program (2026 – 2036+)

During this phase the NAP&P Coordinator will be responsible to:
  • Continued engagement on behalf of NAP&P delivery in the community and with stakeholders
  • Coordinate structured communications with the owners/occupiers of eligible properties (inc. notifications, enquiry responses) with maintenance of high-quality records
  • Coordinate structured communications with the owners/occupiers of ineligible properties
  • Supporting project team responsible for delivering noise attenuation in eligible properties (noting this will include private dwellings and public/commercial facilities)
  • Administering complaints and dispute resolution processes.
The successful candidate will have:
  • Graduate qualification in aviation, project management, public relations, communications or otherwise related field/s
  • Experience and demonstrable skills in research, critical analysis and problem-solving
  • Experience and demonstrable skills in project coordination – including prioritisation and organisation of multiple complex and varied workstreams and tasks
  • Competence in delivering written and verbal communications about technical concepts for public audiences
  • Curiosity, confidence, optimism and tenacity – with a calm and confident demeanour under pressure.
  • Aviation experience relating to community effects (particularly aircraft noise)
  • Understanding of government/stakeholder and community member engagement and consultation concepts
  • Graphic design and innovative data representation skills for online resources, including GIS
  • Professional experience in community outreach, engagement, information sessions.
We understand that not everyone will feel they meet all of these 100%. However, if you feel you have the attitude and aptitude to grow within our team, we invite you to apply and have a conversation with us about this position.

About the Company:

Melbourne Airport (Australia Pacific Airports Corporation) is proud to be one of Australia's premier transport hubs and Victoria's gateway to the world, connecting us to the global marketplace. We are committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation to deliver our vision of becoming Australia's favourite Airport destination. Currently, in an exciting phase of change, we are delivering rewarding career opportunities, making Melbourne Airport a dynamic and fast-paced place to work for our people.

APAC is a majority Australian-owned private company that also operates Launceston Airport, the tourism gateway to Tasmania and an industry multi-award-winning airport.

Culture and Values:

By joining the team at Melbourne Airport, you will work within a friendly, high-performance culture with a focus on our people and their development.

Our vision is to become Australia's favourite Airport destination and our people are paramount to achieving this success. We provide a supportive environment, with values that encourage all of our employees to Be You, Think Big, Own it and Work Together.

Benefits:
  • Free access to Higher State, our state-of-the-art Fitness Club & Wellness Hub at Novotel & ibis Styles Airport hotel.
  • Airport car parking 24 hours/365 days a year for both business and personal use
  • Hybrid flexible working arrangements
  • Airport Holiday, an additional day of leave
  • Wellness Day, a further additional day of leave
  • Discounted onsite childcare at Creative Garden Early Learning
  • Mental health and well-being initiatives, including Employee Assistance Program (EAP)
  • Long-term career and professional development opportunities
  • Active social culture and participation in a range of social impact days and activities
  • Signature Experiences including an airfield family day, and kids' footy day
  • Access to an employee benefits scheme including access to corporate rates and airport retailer discounts (including SkyBus)
APAC is committed to weaving Diversity into our DNA. We believe that Diversity and Inclusion will help us realise our greatest potential as a company, and maximise the potential of all our team members. We strive to create a culture where our team members understand that each individual is unique and that embracing diversity makes us more flexible, productive, and creative.

APAC provides equal opportunity and advancement in employment regardless of gender, age, sexual orientation, race, ethnicity, cultural background, caring responsibilities, disability or socioeconomic background. We encourage applications from candidates of all backgrounds who share our workplace values of Being You, Thinking Big, Owning It and Working Together.
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