Assistant Store Manager

Assistant Store Manager - Adelaide Arcade

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Established in 1915, Haigh's Chocolates is the oldest family-owned chocolate maker in Australia. Run by fourth generation Haigh's family, we employ over 900 people across 21 retail stores currently located in Adelaide, Melbourne, Sydney and Canberra, as well as online, plus two factories and head office. Using only the finest and freshest ingredients, Haigh's prides itself on being a chocolate 'bean to bar' specialist, committed to the art of premium chocolate making. Haigh's roast their own cocoa beans, ethically sourced from plantations around the world, to create a unique blend of premium milk and dark chocolate. Through meticulous artisan skills that include handmade chocolate creation and finishing, combined with advanced manufacturing equipment and techniques, Haigh's creates exquisite chocolates that look and taste delicious.

We are seeking a motivated and customer centric Assistant Store Manager to join our Adelaide Arcade store on a permanent, full-time basis. This is a great opportunity for an individual with supervisory experience looking to advance into retail management, or for a seasoned manager ready for a new and exciting challenge.

As an Assistant Store Manager, you'll be a key player in our management team, working closely alongside the Store Manager. Your primary responsibility will be to inspire and support our team, ensuring they consistently provide exceptional customer experiences that leave a lasting impression

Key responsibilities include:

• Provide an exceptional customer experience consistently.
• Lead by example, displaying company values of contribution, determination, and trust.
• Maintain store presentation standards and cleanliness.
• Monitor and manage inventory levels, including regular stock audits.
• Develop in-depth product knowledge and assist in team training.
• Ensure compliance with store policies and procedures.
• Adhere to health and safety standards to maintain a safe working environment.

Skills and experience:

• Supervisory or management experience in a retail or customer service environment.
• Some financial literacy knowledge including budgets, profitability, and sales-to-wages ratios.
• Strong organisational and numerical skills.
• A strong people-focused approach with the ability to inspire, coach and develop team members.
• Demonstrated merchandising expertise.
• Excellent communication and leadership qualities.
• Commitment to continuous professional growth.

What's in it for you?

• Embrace an excellent work-life balance working just one weekend per month.
• A competitive salary.
• Extra leave days to relax and recharge.
• Indulge with a generous discount on our products.
• Eligible for the annual company profitability bonus.
• Explore diverse career paths within our Group, spanning local and interstate locations.
• Expand your skills with exciting learning and development opportunities.
• Lots of chocolate

Haigh's believes that by valuing differences in backgrounds, cultures, abilities and experiences, that our work environment will be free from bias and prejudice. We are committed to making reasonable adjustments for those with disability to provide a positive barrier-free recruitment process and supportive workplace.

If you are looking for your next challenge, apply today

Recruitment agencies will be engaged only when necessary. We kindly ask that you do not contact us or submit candidates unless requested by the People & Culture Team.

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Retail & Consumer Products 101-1,000 employees

At Haigh's we're very proud to be the oldest family-owned chocolate maker in Australia. Today the company is run by the fourth generation of the Haigh's family and we employ over 850 people throughout our factory, administration, online and 21 retail stores located across Adelaide, Melbourne, Sydney and Canberra.

At Haigh's we're very proud to be the oldest family-owned chocolate maker in Australia. Today the company is run by the fourth generation of the Haigh's family and we employ over 850 people throughout our factory, administration, online and 21 retail stores located across Adelaide, Melbourne, Sydney and Canberra.

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