Retail Lead

This September, BEARE PARK opens its first flagship store in Sydney. We are seeking a dynamic, driven, and commercially-minded Retail Lead to shape and lead the BEARE PARK in-store experience. In this newly created role, you will play a pivotal part in bringing the BEARE PARK brand to life within a physical space. With a client-first mindset and a strong focus on revenue growth, you will lead the daily operations of the store while setting the tone for service excellence, team culture, and customer engagement. This is a hands-on leadership role requiring both strategic oversight and on-the-floor presence - working in close partnership with our e-commerce, marketing, and product teams to inform business decisions and support ongoing brand growth and development.

Your responsibilities include, but are not limited to:

• Leadership & Team Development
  • Own the daily operations and commercial performance of the flagship store, ensuring operational excellence, seamless execution, and alignment with BEARE PARK's elevated service standards and brand values.
  • Lead with visibility and intention on the shop floor, setting the tone through presence, professionalism, and high standards - fostering a culture of collaboration and excellence.
  • Develop and empower a high-performing, brand-aligned team, providing clear direction, regular coaching, and ongoing development to strengthen both confidence and capability.
• Client Experience & Relationship Management
  • Deliver a refined, personalised client experience that reflects the luxury positioning of BEARE PARK, ensuring every interaction is considered, intuitive, and service-led.
  • Drive revenue through deep client engagement, offering tailored styling support and building lasting relationships through proactive communication and meaningful follow-up.
  • Lead the in-store execution and development of our client acquisition and retention strategy, using data and team insights to engage high-value clients and nurture long-term loyalty through bespoke service and experiences.
  • Use data-driven insights to guide strategic decision-making across product mix, visual merchandising, team resourcing, and client engagement - consistently exceeding sales targets while upholding brand integrity.
  • Lead weekly retail trade reporting, offering clear analysis of key performance indicators, emerging trends, and actionable insights to inform broader business and retail strategies.
• Brand Experience & Community Engagement
  • Ensure the in-store environment brings the BEARE PARK brand to life across all sensory and service touchpoints - including visual merchandising, music, scent, rituals, and client care.
  • Collaborate with cross-functional teams to plan and execute in-store activations, private appointments, and community events that drive client engagement, strengthen brand affinity, and elevate the overall retail experience.

• Minimum 5 years' experience in luxury or premium retail, including at least 2 years in a leadership capacity, ideally within flagship or high-profile store environments.
• Proven track record of consistently exceeding sales targets and driving the performance of motivated, high-achieving teams.
• Strong commercial acumen combined with a strategic, creative, and client-centric mindset - adept at balancing business objectives with exceptional customer experiences.
• Deep passion for design, fashion, and styling, with a genuine commitment to delivering elevated, personalised client service.
• Highly self-driven, adaptable, and energised by the opportunity to thrive in a fast-paced, start-up environment - building and shaping a flagship retail experience from the ground up.
• Full-time working days are Tuesday to Saturday.

This role reports directly to the Brand Manager, working closely with them to ensure the in-store experience reflects Beare Park's vision and values. You will also closely collaborate with the broader team across marketing, e-commerce, operations, and product to ensure a seamless and aligned client experience.

To be considered for this opportunity, please submit your application by emailing your CV and a cover letter to In your cover letter, kindly provide a brief introduction about yourself and explain what motivates you to apply for this role.

Only successful candidates will be contacted.