Senior Solutions Engineer

4 weeks ago

Sydney, New South Wales, Australia SolarWinds Full time
Overview

We are seeking a highly motivated and technically proficient Solutions Engineer to join our growing APJ Solutions Engineering Team. This role serves as a technical expert and trusted advisor for our customers, guiding them through the evaluation and adoption of SolarWinds solutions. The ideal candidate will have a deep understanding of IT operations, network management, and cloud-based monitoring solutions. You will collaborate closely with the sales team to articulate the value of SolarWinds products and ensure customers receive tailored solutions that address their unique challenges.

Responsibilities
  • Technical Expertise: Serve as a subject matter expert (SME) for SolarWinds products, providing in-depth technical presentations and demonstrations to customers.
  • Pre-Sales Support: Partner with sales representatives to understand customer requirements, design solutions, and drive successful sales engagements.
  • Customer Engagement: Build strong relationships with potential and existing customers, ensuring they fully understand the capabilities and benefits of SolarWinds solutions.
  • Solution Design: Assess customer environments and develop tailored technical solutions that align with their IT strategy and business needs.
  • PoC Management: Lead PoCs and trials, ensuring smooth implementation and clear demonstration of product value.
  • Training & Enablement: Provide solution training and best practices to customers, partners, and internal teams.
Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • 3+ years of experience in a pre-sales, solutions engineering, or similar technical role.
  • Strong knowledge of IT infrastructure, networking, security, and cloud technologies.
  • Experience with SolarWinds or similar IT monitoring and management tools.
  • Ability to communicate complex technical concepts to both technical and non-technical audiences.
  • Excellent presentation, problem-solving, and interpersonal skills.
  • Proficiency in scripting and automation (PowerShell, Python, etc.) is a plus.
  • Experience with cloud-based technologies, e.g. AWS and Azure IaaS, PaaS, SaaS is a plus.
  • Ability to travel as required (up to 25-50%).
Why Join SolarWinds?
  • Be part of a leading IT management solutions provider with a strong market presence.
  • Work with cutting-edge technologies and a passionate team of experts.
  • Competitive salary, benefits, and career growth opportunities.
  • Collaborative and innovative work environment.

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